Operations and People Manager

JHA CONSULTING ENGINEERS PTY LTD; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

International environment exposure

Collaborative workplace

Job summary

JHA Consulting Engineers Pty Ltd in Metro Manila seeks an experienced Operations and People Manager to lead day-to-day Philippine operations and local HR functions in a full-time role. You will partner with local leadership to implement scalable people practices, manage payroll and benefits, recruitment, onboarding, and compliance with Philippine labour laws.

This hands-on leadership position offers a collaborative culture, opportunities to shape workplace practices, and exposure to an

Qualifications

• Experience in an Operations Manager, People & Culture Manager, HR Manager or similar role.
• Strong knowledge of Philippine employment law and HR compliance.
• Experience in recruitment, onboarding, employee relations and performance management.
• Experience coordinating payroll and employee benefits.
• Operational capability including budgeting and facilities coordination.
• Excellent written and verbal communication and ability to work with stakeholders.
• Experience with HRIS, payroll or workforce management systems and Microsoft 365.
• Degree or professional qualification in HR, Business Administration or Management preferred.
• Experience in engineering, consulting or professional services would be highly regarded.
• Experience working with Australian organisations would be advantageous.

Responsibilities

• Manage day-to-day operations including office administration, facilities and suppliers.
• Oversee local HR activities across the employee lifecycle from recruitment to offboarding.
• Coordinate payroll, benefits and statutory requirements with providers.
• Develop and maintain local HR policies and employment practices.
• Provide HR guidance to managers and employees.
• Monitor people and operational metrics and report to management.
• Support workplace health, safety and wellbeing initiatives.
• Support local leadership with workforce planning and business initiatives.

Skills

Operations management

People & culture

HR management

Payroll coordination

HRIS

Microsoft 365

Education

HR/Business Administration/Management degree

Tools

Microsoft 365

HRIS

Job description

About us

JHA is a consulting engineering business committed to delivering high-quality, practical and innovative solutions across a range of sectors. Our success is built on our people, technical expertise, integrity and a collaborative approach to working together.

We are continuing to grow our presence in the Philippines and are looking for an experienced Operations and People Manager to help establish strong local operations, people practices and workplace culture.

About the role

We are seeking an experienced Operations and People Manager to join our Metro Manila team on a full-time basis.

This is a broad, hands-on leadership role responsible for the effective day-to-day operation of the Philippine business and the delivery of local people and HR functions.

Working closely with local leadership and key stakeholders across the wider JHA group, you will help build scalable operational and people practices that support the continued growth of the Philippine business.

The role would suit someone who is comfortable taking ownership, building processes and working across both operational and people matters in a growing professional services environment.

Key responsibilities

• Manage the day-to-day operations of the Philippine business, including office administration, facilities, suppliers, workplace requirements and operational coordination.
• Manage local HR activities across the employee lifecycle, including recruitment, onboarding, employee records, performance processes, employee relations and offboarding.
• Coordinate payroll, employee benefits and statutory requirements with internal and external service providers.
• Develop, implement and maintain local HR policies, procedures and employment practices in accordance with Philippine labour and regulatory requirements.
• Provide practical HR guidance and support to managers and employees.
• Manage employee relations matters, including performance concerns, disciplinary processes, grievances and workplace issues.
• Support employee engagement, learning and development, wellbeing and workplace culture initiatives.
• Manage recruitment activities to support the continued growth of JHA's engineering and professional services teams in the Philippines.
• Maintain accurate HR, employment, operational and compliance records.
• Monitor key people and operational metrics and provide regular reporting to management.
• Manage local suppliers and service providers and assist with budgeting and operational expenditure.
• Support local workplace health, safety and wellbeing requirements.
• Coordinate with relevant stakeholders across the wider JHA group while maintaining appropriate local accountability and decision-making.
• Identify and implement opportunities to improve systems, processes and the overall employee experience.
• Support local leadership with workforce planning, business initiatives and the continued development of the Philippine operations.

What we're looking for

We are looking for an experienced, practical and highly organised professional who is comfortable working across both operations and people matters.

Ideally, you will have:

• Demonstrated experience in an Operations Manager, People & Culture Manager, HR Manager or similar combined role.
• Strong working knowledge of Philippine employment law, labour requirements and HR compliance.
• Practical experience across recruitment, onboarding, employee relations, performance management and HR administration.
• Experience coordinating payroll, statutory requirements and employee benefits.
• Strong operational capability, including supplier management, office administration, budgeting and facilities coordination.
• Sound judgement and the confidence to manage sensitive employee and workplace matters professionally.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities and work independently.
• The ability to build effective relationships with stakeholders across different teams and locations.
• Experience using HRIS, payroll or workforce management systems and Microsoft 365.
• A degree or professional qualification in Human Resources, Business Administration, Management or a related discipline is preferred.
• Experience within engineering, consulting or another professional services environment would be highly regarded.
• Experience working with Australian organisations or stakeholders would be advantageous.

What we offer

This is an opportunity to join JHA at an important stage in the continued development of our Philippine operations.

You will have the opportunity to play a meaningful role in shaping our local people practices, operational processes and workplace culture as the business grows.

We offer:

• A competitive remuneration package based on skills and experience.
• Opportunities for professional development and career growth.
• Exposure to a growing international professional services environment.
• A collaborative and supportive workplace.
• The opportunity to help build and improve the systems and processes that support our Philippine team.