Operational Risk Manager - Technology

Macquarie Group; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid and flexible working

Wellbeing and health insurance

Learning and development opportunities

Parental leave

Volunteer leave & donations

Employee assistance program

Home office equipment reimbursement

Job summary

Macquarie Group seeks a Technology Risk specialist to partner with Technology and business teams in Manila, identifying operational risk issues, control weaknesses, and emerging risks.

You will lead incident reviews, perform root cause analysis, and drive strategic solutions while supporting audits and risk assessments. The role emphasizes collaboration, training, and proactive risk management across a global business.

Qualifications

• Experience in technology risk, operational risk management, technology assurance, or data analytics.
• Knowledge of process automation, coding, or analytics tools; experience with Alteryx, Power BI, and/or SQL is highly desirable.
• Ability to coordinate and manage risk reporting activities, ensuring timely and accurate delivery of reporting requirements.
• Experience assessing Public Cloud environments (IaaS and PaaS) is advantageous.
• Prior experience within highly regulated industries such as Financial Services or Healthcare is preferred.
• Relevant professional certifications such as CISA, CRISC, CISSP, or equivalent are desirable.
• Strong analytical, problem‑solving, and communication skills, with the ability to engage and influence business leaders and risk stakeholders in a fast‑paced, agile environment.

Responsibilities

• Identify operational risk issues and control weaknesses with Technology teams and senior stakeholders.
• Lead operational risk incident reviews, root cause analysis, and strategic solution discussions.
• Conduct control assurance reviews and risk assessment workshops; support audits.
• Deliver technology risk training and contribute to risk initiatives across the business.
• Collaborate across the organization to address operational priorities and evolving risk challenges.

Skills

Technology risk

Operational risk management

Analytics

Communication

Stakeholder engagement

Tools

Alteryx

Power BI

SQL

Job description

Join a high-performing team of experienced risk professionals and play a key role in supporting Macquarie’s Commodities and Global Markets business, a global leader providing clients with integrated solutions across equities, fixed income, foreign exchange, and commodities markets.

As part of our Technology Risk team, you will work at the heart of a dynamic and fast-paced business, partnering with Technology and business stakeholders to ensure risks are identified, understood, and managed effectively. You'll help foster a strong and proactive risk culture by promoting awareness of Macquarie’s Operational Risk Management Frameworks and policies, while providing trusted advice and challenge to support informed decision‑making. This is an exciting opportunity to influence outcomes, drive continuous improvement, and contribute to the resilience and success of a globally connected business.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

In this role, you will partner closely with Technology teams and senior business stakeholders to identify operational risk issues, control weaknesses, and emerging risks, providing practical advice and recommendations to strengthen risk management outcomes. You will lead and facilitate operational risk incident reviews, performing root cause analysis, evaluating control breakdowns, and driving discussions on strategic solutions to prevent future occurrences. The role also involves conducting control assurance reviews, facilitating risk assessment workshops, delivering technology risk training, and supporting a broad range of risk‑related engagements as required. Additionally, you will contribute to both tactical and strategic risk initiatives, working collaboratively across the business to address operational priorities and evolving risk challenges. You will also support internal and external audit engagements, partnering with Technology stakeholders throughout the audit lifecycle from planning and fieldwork through to remediation and closure.

What You Offer

• Experience in technology risk, operational risk management, technology assurance, or data analytics.
• Knowledge of process automation, coding, or analytics tools; experience with Alteryx, Power BI, and/or SQL is highly desirable.
• Ability to coordinate and manage risk reporting activities, ensuring timely and accurate delivery of reporting requirements.
• Experience assessing Public Cloud environments (IaaS and PaaS) is advantageous.
• Prior experience within highly regulated industries such as Financial Services or Healthcare is preferred.
• Relevant professional certifications such as CISA, CRISC, CISSP, or equivalent are desirable.
• Strong analytical, problem‑solving, and communication skills, with the ability to engage and influence business leaders and risk stakeholders in a fast‑paced, agile environment.

What We Offer

Benefits

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Corporate Operations Group

In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We’re a global, collaborative team with deep expertise in technology, data, digital, market services, corporate real estate, business resilience, procurement and global security.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.