Operational Resilience & Continuity Lead

Sun Life; Taguig; On-site; PHP 1,500,000 - 2,300,000; Full time

Job summary

Sun Life in the Philippines seeks a Manager for Operational Resilience and Continuity to strengthen enterprise resilience across business groups. You will provide second-line oversight, challenge, training and advisory support to enhance regulatory compliance and resilience outcomes.

You will collaborate with Risk, Technology, Cyber, Third-Party Risk Management and Business Groups to embed Business Continuity, Crisis Management and technology resilience within a unified program.

Qualifications

• 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management or related disciplines.
• Strong analytical, reporting, stakeholder management, facilitation, and communication skills.
• Experience supporting governance, oversight, risk management and regulatory programs.
• Professional certifications related to resilience and risk management are an asset.

Responsibilities

• Provide independent second-line oversight, effective challenge and advisory support across Operational Resilience, Business Continuity and Crisis Management activities.
• Develop and enhance resilience frameworks, policies, standards, methodologies, tools and guidance.
• Support integration of Business Continuity into the wider Operational Resilience framework and uplift capabilities across Business Groups.
• Review critical operations assessments, dependency mapping, BIAs, resilience planning and third-party contingency planning.
• Lead reporting, metrics, dashboards and risk insights for management and regulators.
• Provide training and SME guidance to Risk Officers and stakeholders; collaborate across Risk, Technology, Cyber and Third-Party risk teams.

Skills

Analytical skills

Reporting

Stakeholder management

Facilitation

Communication skills

Problem solving

Education

Professional certifications (BCI, DRI, CBCP, ORM, CRISC, CISA)

Job description

Sun Life in the Philippines seeks a Manager for Operational Resilience and Continuity to strengthen enterprise resilience across business groups. You will provide second-line oversight, challenge, training and advisory support to enhance regulatory compliance and resilience outcomes.

You will collaborate with Risk, Technology, Cyber, Third-Party Risk Management and Business Groups to embed Business Continuity, Crisis Management and technology resilience within a unified program.