Onsite Operations & Compliance Coordinator

BDO Unibank; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

BDO Unibank, Inc. in Makati is seeking a Business Support Manager to oversee timely operational and compliance reporting, maintain process documentation, and support unit guidelines. The role coordinates administrative and capacity-building initiatives to help meet unit objectives.

You will consolidate data, prepare manuals, draft guidelines, and assist in trainings and communications for the CE2 Unit, reporting to the Unit Head and ensuring accurate, timely deliverables.

Qualifications

• Bachelor’s degree in a related field (Business Administration, Finance, Economics, Management, or Communications).
• Experience in report preparation, data consolidation, records management, or process documentation.
• Willing to work onsite in Makati.

Responsibilities

• Prepares, consolidates, validates, and submits various operational, management, and compliance reports accurately and within prescribed timelines.
• Coordinates with concerned personnel or teams to obtain required data, inputs, and supporting information needed for report preparation and submission.
• Maintains organized records, working files, and reference documents related to submitted reports, operational processes, and compliance requirements.
• Prepares, updates, and maintains the CE2 Unit’s Operational Manual to ensure that documented procedures remain current, complete, and aligned with approved processes.
• Drafts and issues process guidelines, advisories, and related communications based on instructions, inputs, or directives relayed or delegated by the CE Heads.
• Assists in monitoring, documenting, and communicating process updates, changes, or reminders to support consistent implementation within the unit.
• Provides support in the planning, coordination, and documentation of capacity-building activities, training sessions, knowledge-sharing initiatives, and other learning-related programs of the unit.
• Provides administrative and coordination support to the CE2 Unit Head, including assistance in meeting preparations, documentation, follow-ups, file management, and other unit requirements.
• Performs other related duties as may be assigned by the CE2 Unit Head.

Skills

Operational reporting

Data consolidation

Records management

Administrative coordination

Capacity-building support

Education

Bachelor’s degree in a related field

Job description

BDO Unibank, Inc. in Makati is seeking a Business Support Manager to oversee timely operational and compliance reporting, maintain process documentation, and support unit guidelines. The role coordinates administrative and capacity-building initiatives to help meet unit objectives.

You will consolidate data, prepare manuals, draft guidelines, and assist in trainings and communications for the CE2 Unit, reporting to the Unit Head and ensuring accurate, timely deliverables.