Onsite Global Ticketing CSR — Day/Night Shifts, Commissions

Sapient Global Services; Pasig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Commission

Performance Bonus

Free coffee & biscuits

Incentives and signing bonuses

Job summary

A growing customer service company in Metro Manila is seeking an International Ticketing Officer for their CSR team. This full-time position offers a salary up to ₱25,000 with monthly commissions and opportunities for career growth. Applicants should be high school graduates or ALS passers, with good communication and problem-solving skills. The role involves handling customer concerns, processing orders, and hitting performance targets in a supportive team environment. Join us to challenge and reward your career!

Qualifications

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Hit key performance targets in customer satisfaction and efficiency.

Skills

Good communication skills

Problem-solving skills

Education

High/Senior High School

Job description

A growing customer service company in Metro Manila is seeking an International Ticketing Officer for their CSR team. This full-time position offers a salary up to ₱25,000 with monthly commissions and opportunities for career growth. Applicants should be high school graduates or ALS passers, with good communication and problem-solving skills. The role involves handling customer concerns, processing orders, and hitting performance targets in a supportive team environment. Join us to challenge and reward your career!