Onsite Customer Service Agent with Paid Training & Bonuses

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Paid Training

Competitive Salary + Bonuses

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a motivated Call Center Agent for a phone-interview driven role in the Philippines. You will be the first point of contact, delivering fast and professional solutions while ensuring a positive customer experience from the initial conversation.

Requirements include 6 months of call center experience and a willingness to work on site, with HS/SHS diploma. The position offers paid training, competitive salary with bonuses, and health benefits.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• HS / SHS diploma (High School / Senior High School).

Responsibilities

• Handle incoming customer calls in a professional manner.
• Assist customers with product details, service questions, and general inquiries.
• Provide accurate and timely resolutions to customer issues.
• Process account updates and other routine requests.
• Keep detailed customer records and log all interactions in the system.
• Follow company guidelines, call scripts, and quality standards.
• Collaborate with team members to continuously improve the customer experience.

Skills

Call center experience

Education

HS/SHS diploma

Job description

Neksjob Philippines is seeking a motivated Call Center Agent for a phone-interview driven role in the Philippines. You will be the first point of contact, delivering fast and professional solutions while ensuring a positive customer experience from the initial conversation.

Requirements include 6 months of call center experience and a willingness to work on site, with HS/SHS diploma. The position offers paid training, competitive salary with bonuses, and health benefits.