Onsite Call Center Representative - Cebu

Neksjob Corporation; Philippines; On-site; PHP 254,000 - 304,000; Full time

Job summary

Neks job Corporation is hiring on-site Customer Service Representatives in Cebu City to handle customer inquiries, provide accurate information, and resolve concerns. This role requires a focus on delivering a positive customer experience and requires willingness to work shifting schedules.

Ideal candidates have at least 6 months of call center experience, a high school diploma, and good English communication skills. Basic computer literacy is expected for daily tasks in a fast-paced environment.

Qualifications

• At least 6 months of call center experience (CCE)
• High School Graduate (Old Curriculum) or Senior High School Graduate
• Good communication skills in English
• Basic computer literacy
• Willing to work onsite
• Willing to work on shifting schedules

Responsibilities

• Handle customer inquiries and provide accurate information.
• Resolve customer concerns to ensure a positive experience.
• Support customers through the service process and close interactions effectively.

Skills

Customer service experience

English communication

Basic computer literacy

Education

High School graduate

Job description

Neks job Corporation is hiring on-site Customer Service Representatives in Cebu City to handle customer inquiries, provide accurate information, and resolve concerns. This role requires a focus on delivering a positive customer experience and requires willingness to work shifting schedules.

Ideal candidates have at least 6 months of call center experience, a high school diploma, and good English communication skills. Basic computer literacy is expected for daily tasks in a fast-paced environment.