Call Center Agent — Path to SME, Manager & Trainer

JobsAvenuePH; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider in Davao del Sur is seeking Call Center Agents to join their dynamic team. You will manage customer inquiries and ensure a seamless experience, with responsibilities including handling calls and providing solutions. Candidates should be at least 18 years old, a high school graduate, and possess good English communication skills. No prior experience is needed as training is provided, making this an ideal opportunity to grow your career in customer service.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – training provided.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Skills

Good English communication skills

Education

High school graduate or senior high school graduate

Job description

A leading customer service provider in Davao del Sur is seeking Call Center Agents to join their dynamic team. You will manage customer inquiries and ensure a seamless experience, with responsibilities including handling calls and providing solutions. Candidates should be at least 18 years old, a high school graduate, and possess good English communication skills. No prior experience is needed as training is provided, making this an ideal opportunity to grow your career in customer service.