Onsite Airline Reservations Specialist - Paid Training

Metacom Careers; Cebu City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

HMO from Day 1

Career growth opportunities

Job summary

Metacom Careers is seeking an Airline Reservation Specialist (Call Center) to join our Cebu City team onsite. The role targets fresh graduates and high school graduates, supporting customers with bookings, changes, cancellations, and information on travel options.

You will handle inquiries via phone, email, or chat, maintain documentation, and meet service quality goals. Paid training with HMO from Day 1 and clear career growth opportunities come with this full-time position.

Qualifications

• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.

Responsibilities

• Handle travel-related inquiries via phone, email, or chat.
• Assist clients with bookings, modifications, or cancellations.
• Provide accurate information on travel options, schedules, and promotions.
• Record all interactions and maintain updated documentation.
• Escalate complex concerns to supervisors when needed.
• Meet service quality and customer satisfaction goals.

Skills

Good English communication skills

Basic computer skills

Customer-focused and detail-oriented

Education

College Fresh Graduates

High School / Senior High School Graduates

Job description

Metacom Careers is seeking an Airline Reservation Specialist (Call Center) to join our Cebu City team onsite. The role targets fresh graduates and high school graduates, supporting customers with bookings, changes, cancellations, and information on travel options.

You will handle inquiries via phone, email, or chat, maintain documentation, and meet service quality goals. Paid training with HMO from Day 1 and clear career growth opportunities come with this full-time position.