Online Sales Associate

Buscojobs; Metro Manila; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading online job platform is looking for a Sales Specialist to manage online orders and customer interactions. This role requires 1-2 years of sales or customer service experience and strong communication skills. You will work independently to ensure orders are processed efficiently and engage with potential B2B clients through various digital platforms. Candidates who can start immediately are preferred.

Qualifications

• 1-2 years experience in online or physical sales, account management, or customer service.
• Strong communication and negotiation skills are a must.
• Ability to work independently and meet deadlines.

Responsibilities

• Process and fulfill online orders accurately.
• Manage product listings and provide customer support.
• Generate leads through social media platforms.

Skills

Sales experience

Communication skills

Customer service

Tech-savviness

Tools

MS Office

Inventory/order tracking systems

Job description

Key Responsibilities

• Accurately process and fulfill online orders, ensuring all customer and shipping details are complete and correct.
• Manage and regularly update product listings, pricing, and availability across online platforms.
• Provide responsive and professional customer support via Facebook, WhatsApp, Viber, Telegram, and other communication channels.
• Proactively reach out to potential B2B clients through Facebook, TikTok, and messaging apps to generate and convert leads.
• Coordinate closely with the warehouse / logistics team to ensure timely dispatch and delivery.
• Support promotional efforts, including content preparation, messaging, and customer follow-up during campaigns.
• Monitor and analyze online sales performance and report insights to management.
• Maintain sales records, track inquiries, and assist with administrative tasks related to online transactions.

Qualifications

• Proven 1-2 years experience in online or physical sales, online account management or customer service
• Identify and reach out to potential B2B clients through digital platforms, email, and online sales channels (Facebook, TikTok, Whatsapp or Viber)
• Strong communication, persuasion, and negotiation skills.
• Familiarity with online sales platforms.
• Can do clerical works (printing, filing)
• Ability to work independently and meet deadlines.
• Customer-focused mindset with problem-solving abilities.
• Proficient in MS Office; knowledge of inventory / order tracking systems is an advantage.
• Tech-savvy and comfortable with online communication tools (email, chat or calls).
• Can start immediately