Online Sales Assistant

Lifestyle Enterprises Corporation; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commission

Annual Appraisal

Employee of the Month Award

Incentives

HMO

Employee Discount

Job summary

A leading retail company in the Philippines is looking for a qualified candidate to manage customer interactions, process sales, and support marketing efforts. The role requires strong communication skills and familiarity with CRM software. Responsibilities include responding to inquiries, managing orders, and preparing sales reports. The ideal candidate will possess sales acumen, attention to detail, and organizational skills. Competitive benefits include commissions, professional development opportunities, and government mandated benefits.

Qualifications

• Excellent written and verbal communication skills.
• Familiarity with e-commerce platforms.
• Ability to sell and meet targets.

Responsibilities

• Respond to inquiries and manage complaints via live chat, email, or phone.
• Process sales, track orders, handle returns, and coordinate logistics.
• Prepare sales reports and communicate customer feedback.

Skills

Customer Relationship Management

Communication Skills

Sales Acumen

Attention to Detail

Organizational Skills

Technical Skills

Problem-solving

Tools

CRM software

MS Office

Job description

Job Description

Employee Recognition and Rewards

Commission, Annual Appraisal, Employee of the Month Award, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Employee Discount

Professional Development

Professional Development

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Key Responsibilities:

• Customer Interaction: Respond to inquiries, manage complaints, provide product info via live chat, email, or phone.
• Order Management: Process sales, track orders, handle returns, and coordinate with shipping/logistics.
• Sales Support: Qualify leads, schedule presentations, assist with marketing campaigns, and maintain customer databases (CRM).
• Reporting: Prepare sales reports, track activity, and communicate customer feedback.
• Communication: Excellent written and verbal skills for building rapport.
• Technical: Familiarity with e-commerce platforms, CRM software, and basic computer skills (MS Office).
• Sales Acumen: Ability to sell, meet targets, and understand customer needs.
• Attention to Detail: For accurate data entry, order processing, and inventory.
• Organizational: Strong time management and ability to handle multiple tasks efficiently.
• Soft Skills: Problem-solving, initiative, patience, and a "can-do" attitude.

Sales and Marketing Retails Sales Digital Marketing Attentive Communication Skills Lifecycle Marketing English Proficiency TikTok Customer Relationship Management Interpersonal Skills