Online Flight Reservation - Travel account Representative

Motortrade Nationwide Corporation

Quezon City

On-site

PHP 167,000 - 335,000

Full time

14 days+

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Benefits offered by this job

Fix weekends Off

Competitive Salary

Monthly Commissions

Pioneer, Non-voice, and Easy Accounts

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office

Paid leaves, OT & holiday pay

Government-mandated benefits & 13th-月?

Fast-Track Career Growth for top perf?

Retirement/Life Insurance for Qualif

Incentives and Signing Bonuses and…

Job summary

Motortrade Nationwide Corporation is hiring Call Center Agents for Non-Voice Accounts in our Metro Manila sites. You will handle customer inquiries, update records, and stay informed on policies to deliver accurate information.

This onsite role emphasizes a collaborative team environment and fast resolution of issues. The position offers weekends off, competitive salary, monthly commissions, and additional benefits including HMO, signing bonuses, and career growth opportunities.

Qualifications

Experience in customer service is preferred.
Strong communication and active listening skills.
Ability to maintain accurate records and data in systems.
Collaborative mindset to support a busy team.

Responsibilities

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers.
Contribute to a positive and collaborative team environment.

Skills

Customer service

Communication

Record keeping

Team collaboration

Job description

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Responsibilities

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.

Our Awesome Benefits