On-site Technical Sales Support Specialist

Metacom Careers; Hagonoy; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Employee recognition

Performance bonus

Govt benefits

Health & wellness

HMO

Professional development

Job training

Job summary

Metacom Careers in Bulacan is hiring for an on-site Technical Support role requiring no experience and a bachelor’s degree. You will assist customers with product features, work with sales to tailor solutions, and help prepare technical presentations and proposals.

You’ll conduct product trainings for clients, ensuring proper usage and demonstrated benefits, while documenting interactions to drive ongoing improvements.

Qualifications

• Bachelor’s degree in Business, Engineering, or IT.
• 0–2 years in a technical support or sales support role.
• Excellent communication and customer-oriented mindset.

Responsibilities

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Skills

Communication skills

Interpersonal skills

Technical product knowledge

Education

Bachelor's degree

Job description

Metacom Careers in Bulacan is hiring for an on-site Technical Support role requiring no experience and a bachelor’s degree. You will assist customers with product features, work with sales to tailor solutions, and help prepare technical presentations and proposals.

You’ll conduct product trainings for clients, ensuring proper usage and demonstrated benefits, while documenting interactions to drive ongoing improvements.