On-site Group Insurance Claims Specialist (Makati)

First Life Insurance; Makati; On-site; PHP 335,000 - 502,000; Full time

Job summary

First Life Insurance in Makati is seeking a Group Insurance Claim Processor to handle on-site processing of group claims. This full-time role requires reviewing and validating claim information, coordinating with internal teams and external partners, and maintaining detailed records in the claims system.

You will respond to inquiries from policyholders and employers, provide clear status updates, and escalate complex cases as needed.

Qualifications

• Candidates should possess strong expertise in Claims Processing and Claims Management, with attention to accuracy and compliance.
• Candidates should possess solid knowledge of Insurance, particularly group insurance products and policy guidelines.
• Candidates should possess effective Communication and Customer Service skills to handle inquiries and explain claim decisions clearly.

Responsibilities

• Review and process group insurance claims accurately and in a timely manner.
• Validate claim information and coordinate with internal teams and external partners.
• Maintain detailed records in the claims system and respond to inquiries from policyholders and employers.

Skills

Claims Processing

Insurance Knowledge

Communication Skills

Data Entry

Time Management

Education

Business/Finance Degree

Tools

Office Software

Job description

First Life Insurance in Makati is seeking a Group Insurance Claim Processor to handle on-site processing of group claims. This full-time role requires reviewing and validating claim information, coordinating with internal teams and external partners, and maintaining detailed records in the claims system.

You will respond to inquiries from policyholders and employers, provide clear status updates, and escalate complex cases as needed.