On-Site Call Center Agent — Night Shift, HMO & Perks

TASQ Staffing Solutions; Taguig; Presencial; PHP 268.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free HMO

Free Dependents

Night Differential

Program Incentives

Descripción de la vacante

TASQ Staffing Solutions is looking for Customer Service Representatives to join its fast-growing accounts in the Philippines. You will respond to inquiries via phone, email, and chat, aiming for first-contact resolution and excellent service.

This is an on-site role in the Philippines with graveyard shift availability. No experience is required, high school graduate preferred, and successful candidates can start ASAP. Free HMO, dependents, night differential and incentives are offered.

Formación

• Must be conversant in both spoken and written English.
• No prior experience required to apply.
• High school graduate or equivalent is preferred.
• On-site employment within the Philippines.
• Willing to work graveyard shift and shifting schedules.
• Can start ASAP.

Responsabilidades

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Conocimientos

English proficiency

Educación

High School Graduate

Descripción del empleo

TASQ Staffing Solutions is looking for Customer Service Representatives to join its fast-growing accounts in the Philippines. You will respond to inquiries via phone, email, and chat, aiming for first-contact resolution and excellent service.

This is an on-site role in the Philippines with graveyard shift availability. No experience is required, high school graduate preferred, and successful candidates can start ASAP. Free HMO, dependents, night differential and incentives are offered.