On call Sales Clerk

Topserve Service Solutions, Inc.; Pasay; On-site; PHP 167,000 - 279,000; Full time

Job summary

A leading service solutions provider is seeking a Sales Clerk in Metro Manila to greet customers and assist them with their purchases. Responsibilities include greeting and guiding customers, achieving sales goals, managing merchandise, and delivering exceptional customer service. The ideal candidate should possess strong interpersonal skills and product knowledge. Join a dynamic team focused on customer satisfaction.

Responsibilities

• Greeting customers and responding to questions.
• Achieving established goals to increase in-store sales.
• Directing customers to merchandise within the store.
• Participating in inventory counts.
• Unpacking merchandise and checking for damage.
• Maintaining filled shelves with products.
• Possessing superior product knowledge.
• Maintaining an orderly appearance on the sales floor.
• Introducing promotions to customers.
• Cross-selling products to increase sales.
• Delivering excellent customer service.
• Assisting customers in determining their needs.
• Keeping the product presentation area clean.
• Developing strong buying relationships with customers.

Job description

Overview

Job Summary

Sales Clerk - greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. They often help the customer with returns, refunds, and resolve common complaints.

Responsibilities

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Aching established goals. Increasing in store sales.
• Directing customers to merchandise within the store.
• Participate in an inventory count of the store.
• Take merchandise that has arrived, unpack merchandise from the warehouse, check for damage or mislabeling, and get it where it needs to be.
• Must keep the shelves filled with products.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
• Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.
• Assist in ensuring that the product presentation area is clean and organized.
• Develop and cultivate strong buying relationships with customers.