Office 365 Administrator

Questronix Corporation; Philippines; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A technology solutions provider in the Philippines is seeking a professional to manage Office 365 services and provide desktop support. You will champion cloud adoption, troubleshoot user access issues, and maintain security configurations. Strong analytical and communication skills are essential, along with Office 365 administration experience. This hybrid role is based in Ortigas.

Qualifications

• Experience in a technical help desk or customer service.
• Office 365 administration experience required.
• Microsoft certifications are advantageous.

Responsibilities

• Champion the adoption of Office 365 services.
• Manage and monitor Office 365 services and desktop support.
• Troubleshoot and resolve issues with user access to cloud services.

Skills

Analytical skills

Communication skills

Problem-solving skills

Tools

Office 365

MS Exchange

Job description

Responsibilities

• Champion the adoption of Office 365 services as appropriate for our business
• Manage and monitor Office 365 services and desktop support (Laptops)
• Formulate and create Office 365 SharePoint sites for domain users and external client access
• Maintain a highly secure system through proper configuration and system access monitoring
• Troubleshoot and resolve issues with user access to cloud services
• Monitor and communicate to stakeholders or client the performance of the services.
• Deliver a consistent process for incident and problem escalation along with resolution
• Assist with the creation of policies around the proper use of Office 365 services and support.
• Administer and support Office 365 and MS Exchange policies
• Administer and support system backup and disaster recovery processes
• Maintain inventory of equipment and software licenses.

Qualifications

• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Progressive experience in a technical help desk or a customer service environment
• Office 365 administration experience
• Microsoft certifications is an advantage
• Willing to be deployed in Ortigas (hybrid)