Non-Voice for IT Grads / Technical Support Specialist / 28k

Caldwell Communications; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A growing customer service company in Quezon City is seeking individuals for a customer assistance role. The position is open to college graduates as well as high school graduates with BPO experience. Applicants should possess excellent English communication skills. Enjoy industry-leading benefits including competitive salary and work-life balance. Onsite work is required.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries

Retirement/Life Insurance

Work-life Balance Programs

Qualifications

• Open to college graduates and high school graduates with BPO experience.
• Excellent to above-average English communication skills.
• Willingness to work onsite.

Responsibilities

• Answers phone calls and provides important information to clients.
• Communicates with customers via phone or written correspondence.
• Checks mail, fax, and internet mail for customer assistance.

Skills

English communication skills

Customer assistance

Education

College degree

High School/Senior High School

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked

What are we looking for?

• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!