Non-Voice Customer Support Agent — Onsite, Weekends Off

Motortrade Nationwide Corporation

Caloocan

On-site

PHP 257,000 - 368,000

Full time

14 days+

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Benefits offered by this job

Fixed weekends off
Competitive salary
Monthly commissions
HMO with 2 dependents
Free coffee and biscuits
Paid leaves OT & holiday pay
13th-month pay
Fast career growth
Retirement/Life Insurance
Signing bonuses

Job summary

Motortrade Nationwide Corporation is hiring Call Center Agents for Non-Voice accounts in Metro Manila. This onsite role involves resolving customer inquiries, maintaining accurate records, and staying updated on policies to provide accurate information. You will work in a collaborative team environment with opportunities for career growth.

We offer benefits including fixed weekends off, competitive salary, monthly commissions, HMO for dependents, and signing bonuses among others.

Qualifications

  • Resolve customer inquiries, concerns, or complaints effectively.
  • Maintain accurate records of interactions and orders in the system.
  • Stay updated on policies, procedures, and services to provide correct information.
  • Contribute to a positive team environment.

Responsibilities

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers.
  • Contribute to a positive and collaborative team environment.

Skills

Customer service
Communication skills

Job description

Motortrade Nationwide Corporation is hiring Call Center Agents for Non-Voice accounts in Metro Manila. This onsite role involves resolving customer inquiries, maintaining accurate records, and staying updated on policies to provide accurate information. You will work in a collaborative team environment with opportunities for career growth.

We offer benefits including fixed weekends off, competitive salary, monthly commissions, HMO for dependents, and signing bonuses among others.

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