Customer Care Agent - Non-Voice (Onsite, Metro Manila)

Motortrade Nationwide Corporation; Quezon City; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

Fix weekends Off

Competitive Salary

Monthly Commissions

Pioneer, Non-voice, and Easy Accounts

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office

Paid leaves, OT & holiday pay

Government-mandated benefits & 13t

Fast-Track Career Growth for top achie

Retirement/Life Insurance for Staff

Incentives and Signing Bonuses

Job summary

Motortrade Nationwide Corporation in Metro Manila is seeking Call Center Agents for non-voice accounts in an onsite setup. You will handle customer inquiries, maintain accurate records, and stay informed on company policies to provide precise information during interactions.

We offer fixed weekends off, competitive salary, monthly commissions, HMO with 2 FREE Dependents from Day 1, free coffee and biscuits at the office, paid leaves, OT & holiday pay, government-mandated benefits & 13th-month

Qualifications

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.

Skills

Customer service

Job description

Motortrade Nationwide Corporation in Metro Manila is seeking Call Center Agents for non-voice accounts in an onsite setup. You will handle customer inquiries, maintain accurate records, and stay informed on company policies to provide precise information during interactions.

We offer fixed weekends off, competitive salary, monthly commissions, HMO with 2 FREE Dependents from Day 1, free coffee and biscuits at the office, paid leaves, OT & holiday pay, government-mandated benefits & 13th-month