Non-Voice Customer Service Representative

Buscojobs; Metro Manila; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading job platform is looking for a full-time customer service representative in Metro Manila. The role requires at least 6 months of chat support experience and excellent English communication skills. Candidates must be willing to work night shifts in an office-based setup. Key benefits include health insurance and paid training.

Benefits

Health insurance

Life insurance

Paid training

Company events

On-site parking

Qualifications

• Must have at least 6 months chat support experience.
• Excellent written and spoken English communication skills required.
• Willing to work in an office-based setup.

Responsibilities

• Connect with clients to build relationships and provide excellent customer service.
• Resolve customer concerns proactively in most cases in one call.
• Stay updated on relevant company and product updates.

Skills

Excellent written and spoken English communication skills

Chat support experience

Education

Senior High School Graduate/High school graduate (Old curriculum)

Job description

Overview

Basic Salary + Non-Taxable Allowance + 15% Night Differential + Signing Bonus and Medicine reimbursement + HMO once hired

Click the link to apply:

WAVE 151 - TENTATIVE START DATE: OCTOBER 6, 2025

Qualifications

• At least Senior High School Graduate/Highschool graduate (Old curriculum)
• NON-VOICE - must have at least 6 months chat support experience
• Excellent written and spoken English communication skills
• Applicants must be willing to work in an office-based setup
• Applicants must be willing to work in PARAGON PLAZA, MANDALUYONG CITY
• Willing to work during Manila night hours (shifting schedules) and weekends

Primary Duties and Responsibilities

• Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
• Create a genuine connection with our customers, and identify customer concerns and needs proactively.
• Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
• Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
• Stay up to date on all relevant company and product updates and information

Job Details

• Job Types: Full-time, Permanent
• Pay: Php18, Php24,000.00 per month
• Work Location: In person

Benefits

• Company events
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Pay raise