Non Voice Customer Service

Lexie Staffing co.; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A staffing service provider in Quezon City is seeking a dedicated international sales chat support professional. You will be responsible for communicating with customers through chat and email, resolving issues, and converting interactions into successful sales. Ideal candidates should be at least high school graduates with experience in chat support and proficient English communication skills. Join a team that values exceptional customer service and effective communication.

Qualifications

• At least Senior High/High School Graduate.
• Proficient English communication skills.
• Experience in international sales chat support.

Responsibilities

• Communicate with customers exceptionally through chat and email.
• Convert chat interactions into successful sales.
• Resolve issues and troubleshoot problems.

Job description

Responsibilities

• Communicate with customers exceptionally through chat and email
• Respond to Queries truthfully
• Convert chat interactions into successful sales by identifying customer needs
• Provide and offer products and services to customers
• Assist and Inform customers for a smooth transaction
• Be updated to current polices
• Resolves Issues and troubleshoot problems

Qualifications

• International Sales chat Support
• At least Senior High/High School Graduate
• With 6 months internationalsales call center/ chat support experience
• Proficient English communication skills, Computer Skills (MS Office), excellent organizational and people Skills.