Non-Voice Chat Support Agent — Fresh Grads Welcome | HMO

Dreambridge By Jobsavenueph; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

HMO + Life Insurance

Leave credits

Career growth opportunities

Paid training

Free P2P bus rides

Job summary

Concentrix Davao is hiring for Non-Voice/Chat Support roles, great for SHS/HS grads with no experience. Onsite in Davao, priority to non-voice accounts.

You'll assist customers via chat/email, learn product information, and meet quality targets with full training provided. Voice roles are also available if slots permit. This opportunity offers growth and a stable customer service career in a leading global company.

Qualifications

• Senior High School Graduate
• HS Graduate (Old Curriculum)
• No BPO experience required
• Basic English communication skills
• Basic computer navigation skills
• Willing to work onsite in Davao
• Open to shifting schedules

Responsibilities

• Assist customers via chat, email, or phone (depending on account)
• Provide accurate information regarding products, billing, or services
• Resolve concerns professionally and efficiently
• Document interactions in the system
• Meet quality and productivity standards
• Full training will be provided

Skills

Typing skills

Clear communication

Customer service

Basic English

Willing to work onsite

Education

Senior High School Graduate

HS Graduate (Old Curriculum)

Job description

Concentrix Davao is hiring for Non-Voice/Chat Support roles, great for SHS/HS grads with no experience. Onsite in Davao, priority to non-voice accounts.

You'll assist customers via chat/email, learn product information, and meet quality targets with full training provided. Voice roles are also available if slots permit. This opportunity offers growth and a stable customer service career in a leading global company.