Night-Shift Systems & Infrastructure Lead - Full Remote

GoTeam; Manila; Remote; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Laptop & monitor

HMO coverage

Life insurance

Travel opportunities

Employee discounts

Job summary

GoTeam is seeking a Systems and Infrastructure Manager to own uptime, performance, and continuous improvement of the company’s core systems and digital infrastructure. You’ll manage Shopify, NetSuite, Celigo, and connected apps, while coordinating with vendors and a digital agency on site.

The role requires 3+ years in systems or e-commerce operations, night-shift availability, and the ability to translate performance data into action for a US-facing operation.

Qualifications

• 3+ years managing systems, IT infrastructure, or e-commerce platform operations
• Hands-on experience with Shopify, NetSuite, and Celigo, plus familiarity with connected apps like Avalara, JotForm, and Algolia
• Experience maintaining system documentation, vendor contracts/SLAs, and cross-department performance reporting in a fast-paced operation
• Willingness to work full remote on a night shift aligned with US business hours (9:00 PM–6:00 AM PH time)

Responsibilities

• Own uptime and performance of core systems and digital infrastructure
• Monitor 24/7 availability and maintain documentation
• Lead vendor negotiations and manage SLAs
• Execute platform integrations and resolve cross-app issues
• Drive project execution with the digital agency and report performance metrics

Skills

Shopify

NetSuite

Celigo

Vendor management

IT infrastructure

Tools

Avalara

JotForm

Algolia

Job description

GoTeam is seeking a Systems and Infrastructure Manager to own uptime, performance, and continuous improvement of the company’s core systems and digital infrastructure. You’ll manage Shopify, NetSuite, Celigo, and connected apps, while coordinating with vendors and a digital agency on site.

The role requires 3+ years in systems or e-commerce operations, night-shift availability, and the ability to translate performance data into action for a US-facing operation.