Night-Shift Healthcare Billing Specialist (Onsite)

Nezda Technologies, Inc.; Mandaluyong; Vor Ort; PHP 254.000 - 304.000; Vollzeit

Benefits dieser Stelle

HMO coverage from Day 1

Life insurance

Annual salary increase

10% night differential

Fixed night shift

Weekends off

Zusammenfassung

Nezda Technologies, Inc. is hiring for a billing support role in Mandaluyong. You will handle calls from members and providers, explain bills, assist with claims inquiries, and verify information using company systems.

The role requires at least a high school education, 6 months of healthcare BPO experience, strong communication skills, and night shift availability. Onsite work in Pioneer, Mandaluyong with benefits like HMO and life insurance is provided.

Qualifikationen

• High school graduate required.
• Minimum 6 months BPO healthcare account experience, recent.
• Strong communication and customer service skills.
• Willing to work onsite in Pioneer, Mandaluyong.
• Night shift availability.

Aufgaben

• Handle inbound and outbound calls regarding billing inquiries and account concerns.
• Review and explain medical bills, balances, and statements.
• Assist with inquiries on claims, adjustments, and payment status.
• Verify patient or member information and billing details.
• Investigate billing disputes and coordinate resolutions.
• Provide accurate information on billing procedures and payments.
• Document all interactions and resolutions in the system.
• Protect patient and member information per policy and privacy rules.
• Escalate complex concerns to the appropriate team.
• Meet customer service, quality, and attendance standards.

Kenntnisse

Customer service

Communication skills

Ausbildung

High School Graduate

Jobbeschreibung

Nezda Technologies, Inc. is hiring for a billing support role in Mandaluyong. You will handle calls from members and providers, explain bills, assist with claims inquiries, and verify information using company systems.

The role requires at least a high school education, 6 months of healthcare BPO experience, strong communication skills, and night shift availability. Onsite work in Pioneer, Mandaluyong with benefits like HMO and life insurance is provided.