Position Summary:
Driving advanced optical network operations, carrier-grade incident management, and telecommunications infrastructure support in Mandaluyong City, Philippines, Hunters Hub Inc is actively seeking an accomplished Network Engineer for a permanent full-time professional engagement. In this vital technical role, you will monitor network alarms and events using advanced Network Management Systems (NMS), execute initial incident diagnosis, and collaborate with field teams and vendors to ensure uncompromised uptime across DWDM, SDH, and SONET environments. Bringing 2 to 4 years of hands-on experience in optical network operations, you will empower regional telecommunications infrastructure to achieve exceptional reliability, low-latency transmission, and operational excellence. This prestigious career opportunity offers competitive remuneration, high technical visibility, and professional growth within a premier global recruitment and talent solutions enterprise.
Detailed Job Description:
As a Network Engineer supporting Hunters Hub Inc in Mandaluyong City, Philippines, you will take full operational, tactical, and technical ownership of network alarm monitoring, incident triage, ticket lifecycle management, and carrier-grade transport operations. Your day-to-day responsibilities include acknowledging and assessing network incidents adhering to established standard operating procedures, creating and updating incident tickets, providing timely status updates to customers, escalating unresolved issues to Level 2 (L2) support, and participating actively in shift handovers and incident reporting. You will operate in a collaborative enterprise technology environment while partnering directly with global engineering squads and talent acquisition leads like Lulat.
Key Responsibilities:
- Monitor complex network alarms, telemetry events, and performance indicators using advanced Network Management Systems (NMS).
- Perform rigorous initial incident diagnosis, alarm correlation, and fault isolation across carrier-grade network infrastructures.
- Acknowledge, assess, and troubleshoot network incidents strictly adhering to established standard operating procedures (SOPs).
- Create, update, and manage incident ticketing workflows while providing timely, professional status updates to customers.
- Coordinate seamlessly with external equipment vendors, service providers, and field engineering teams during active outage resolutions.
- Escalate complex, unresolved network anomalies and performance bottlenecks to Level 2 (L2) engineering support squads.
- Support structured shift handovers, comprehensive incident reporting, and daily network operations oversight.
- Maintain meticulous operational logs, trouble ticket histories, escalation records, and network event documentation.
Required Qualifications & Skills:
- Bachelor's degree in Telecommunications Engineering, Computer Science, Electronics, or related technical discipline.
- Minimum of 2 to 4 years of progressive professional hands-on experience in optical network operations and carrier-grade environments.
- Strong, demonstrable operational expertise in optical networking, DWDM/CWDM, and SDH/SONET transport architectures.
- Comprehensive working knowledge and practical familiarity with carrier-grade platforms including BTI PVX Carrier Ethernet, Nokia SDH (16xx Family), Nokia PSS, and Ekinops WDM/ROADM.
- Deep practical aptitude for NMS monitoring, alarm triage, incident management, and multi-vendor troubleshooting.
- Solid practical grasp of telecommunications protocols, TDM/IP conversion, and media gateway operations.
- Exceptional communication skills, analytical problem-solving capabilities, and professional collaboration aptitude.
- Mandatory legal work authorization and physical availability for professional operations in Mandaluyong City, Philippines.
Nice-to-Have Skills:
- Recognized professional networking or optical transport certifications (e.g., Nokia, Cisco, Huawei transport credentials).
- Prior professional working experience in top-tier multinational telecommunications operators, managed service providers, or optical network operations centers (NOC).
- Hands-on familiarity with scripting automation (Python, Bash) for network event monitoring and log parsing.
- Experience utilizing enterprise IT service management (ITSM) ticketing platforms (ServiceNow, Jira) for incident tracking.
- Exposure to 5G transport networks, IP/MPLS routing, and software-defined optical networking.
Application Information:
- Recruiter: Hunters Hub Inc Recruitment Division
- Contact Name: Lulat (Talent Acquisition Specialist)
- Email: lulat@huntershubinc.com
- Phone:
- Company Website: https://www.huntershubinc.com
- Salary/Rate: Market Competitive / Enterprise Telecommunications Package
- Deadline: Open until filled (Urgent Mandaluyong City Optical Network Opening)
- Notice Period: Immediate to 30 Days Preferred
- Contract Duration: Permanent / Full-Time Engagement (Mandaluyong City, Philippines)
Recruitment Pro Tip:
When applying for this Network Engineer position through Hunters Hub Inc, ensure your resume explicitly highlights your optical network operations background, hands-on experience with Nokia/BTI/Ekinops platforms, and proven incident escalation track record.