WE ARE HIRING A NETWORK ENGINEER (LEVEL 3) – PHILIPPINES!
Excis is a global IT support organization driven by innovation, collaboration, and a commitment to delivering exceptional service worldwide.
With operations across 190+ countries, a network of 6,000+ engineers, and partnerships with 200+ enterprise clients, we provide a dynamic and supportive environment where employees can grow, contribute, and make an impact.
Key Responsibilities:
- Monitor network performance, maintain high availability, and ensure the reliability and security of network infrastructure.
- Install, configure, troubleshoot, and maintain routers, switches, firewalls, and wireless access points.
- Manage and troubleshoot LAN, WAN, VPN, and wireless connectivity.
- Provide advanced technical support for complex network incidents, including root cause analysis and resolution.
- Support day-to-day operations of Cisco ACI, Cisco Nexus 9K/3K switches, data center fabrics, tenants, and VRFs.
- Provide operational support for Azure networking, ExpressRoute, and VPN connectivity.
- Administer and support A10 load balancers, Cisco ISE, remote access policies, and certificate lifecycle management.
- Monitor and maintain core network services, including DNS, DHCP, and secure file transfer.
- Maintain network configurations, technical documentation, and change records.
- Operate and maintain existing network automation tools and assets, including Terraform, Ansible, and Git.
- Act as the escalation point for Level 1 and Level 2 engineers and coordinate with OEM vendors and Ampito teams during major incidents.
- Implement approved network changes in accordance with customer governance and change management procedures.
- Collaborate with cross-functional teams to resolve incidents and improve network performance and security.
- Provide technical guidance to junior engineers and contribute to continuous service improvement.
- Participate in on-call and after-hours support activities when required.
Key Requirements:
- Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or equivalent hands‑on experience.
- 5–8 years of experience in network engineering, network operations, or a related technical role.
- Strong knowledge of network protocols, routing, switching, and network troubleshooting.
- Hands‑on experience with Cisco networking technologies, particularly Cisco ACI and Nexus switches, is preferred.
- Experience with Azure networking, ExpressRoute, VPN, and hybrid connectivity.
- Knowledge of A10 load balancers, Cisco ISE, network access control, and certificate management is an advantage.
- Familiarity with DNS, DHCP, secure file transfer, and data center network operations.
- Experience maintaining existing automation tools and repositories using Terraform, Ansible, and Git.
- Strong understanding of network security, performance monitoring, incident management, and root cause analysis.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaborate effectively with technical teams, vendors, and stakeholders.
- Willingness to provide occasional onsite support at data centers and participate in after-hours support when required.
- Cisco CCNP certification is preferred but not mandatory. CompTIA Network+, Juniper certifications, and relevant Cisco data center, ISE, Azure networking, or automation certifications are also advantageous.
Why Join Us:
At Excis, your work matters. You'll be part of a dynamic, global IT team where your technical expertise directly supports network reliability, security, and operational excellence. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation and excellence.