Network Administrator

Ecosa; Pasig; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Retirement Plan

Leave credits convertible to cash

HMO Plan + 2 Dependents fully covered

Generous performance bonuses

Annual company outing

Casual Friday

Job summary

Ecosa is hiring a Network Administrator/Engineer to design, manage, and optimize our network infrastructure in Pasig. The role requires hands-on experience with Cisco, Fortinet, and Omada devices, plus knowledge of L2/L3 switching, STP, LACP, and SD-WAN.

You will enforce NAC and security policies, implement QoS, manage VPNs, and provide L2/L3 support across locations. On-site work at Ortigas Center, Pasig City, with opportunities for growth and exposure to automation and disaster recovery

Qualifications

• Bachelor's degree in Electronics & Communications Engineering (ECE), Computer Engineering, IT, or Computer Science, or a related field.
• 4–5 years of hands-on network engineering/administration experience.
• Strong communication skills and ability to work on-site in Ortigas Center, Pasig City.

Responsibilities

• Design scalable network architectures with redundancy and high availability.
• Configure and manage Cisco/Fortinet/Omada hardware and devices.
• Implement and tune switching, routing, STP, LACP, and policy routing to ensure efficient data paths.
• Enforce NAC, QoS, VPN configurations, and security policies across the network.
• Lead incident response, RCA, and problem management for outages and performance issues.
• Create and maintain runbooks, playbooks, topology maps, and disaster recovery procedures.

Skills

Network design

L2/L3 support

SD-WAN

VPN technologies

Network security

Automation

Education

ECE/CS/IT degree

Tools

Cisco routers/switches

Fortinet appliances

Omada switches/access points

Job description

We are seeking a skilled Network Administrator/Engineer to design, manage, and optimize our network infrastructure. This role requires in-depth hands-on experience with networking devices and a strong understanding of advanced networking concepts, including L2 switching protocols, SD-WAN, and automation.

Key Responsibilities

Network Infrastructure & Design

• Design & Architecture: Assist in designing scalable network architectures that ensure redundancy and high availability.
• Hands-on Device Management: Configure and install physical networking hardware including Cisco routers/switches, Fortinet appliances, and Omada switches/access points.
• Switching & Routing: Implement and tune network policies, protocols, and security profiles, including STP (Spanning Tree Protocol), LACP (Link Aggregation Control Protocol), and dynamic/static/policy routing, to ensure high-availability, loop-free and efficient data paths.

Traffic Management & Security

• Access Control: Enforce strict Network Access Control (NAC) and port security to prevent unauthorized devices from connecting to the network.
• Traffic Shaping & Optimization: Implement Quality of Service (QoS) and traffic shaping policies to prioritize business-critical voice and video data.
• SD-WAN & WAN Optimization: Manage SD-WAN configurations to optimize connectivity across locations and ensure efficient failover.
• VPN Technologies: Configure and maintain IPsec VPNs and Agentless/SSL VPNs for secure remote access.
• L2/L3 Support: Provide advanced Level 2 and Level 3 support for network-related issues, acting as the final escalation point for the Service Desk.
• Critical Response: Lead the resolution of Severity 1 (Critical) network outages, utilizing advanced troubleshooting techniques to rapidly restore service.
• Flow Analysis: Utilize sFlow/NetFlow data to investigate bandwidth anomalies and pinpoint the source of network congestion during incidents.
• Asset Management: Manage the full lifecycle of network assets (routers, switches, firewalls), including inventory tracking, license/maintenance renewals, and end-of-life planning.
• BCDR: Manage and maintain Business Continuity and Disaster Recovery (BCDR) plans for network infrastructure, ensuring automated configuration backups, log retention is secure, redundancy and regular failover testing.
• Automation: Utilize network automation scripts and workflows to deploy standard configurations and reduce manual errors during changes.
• RCA and PM: Conduct Root Cause Analysis and Problem Management for network incidents to eliminate underlying configuration or hardware faults and eliminate recurring incidents, track known errors, and improve system stability

Knowledge Management, Playbooks & Runbooks

• Operational Runbooks: Develop and maintain technical Runbooks for routine network changes (e.g., VLAN creation, Firewall rule additions) to ensure standardization.
• Incident Playbooks: Create and test Incident Response Playbooks for critical scenarios.
• Knowledge base/KEDB: Create and maintain a strong "Known Error Database" (KEDB) for faster fixes by recording incident trend analysis, root cause analysis, problem resolution, and workarounds/fixes.
• Topology Maps: Create and update detailed network topology diagrams (L2/L3 views).
• Disaster Recovery: Maintain up-to-date documentation of network disaster recovery procedures and regularly conduct failover tests.
• Monitor: Maintain 24/7 visibility on link saturation, device CPU/Memory, VPN tunnel status, and security alerts (IDS/IPS). Monitor backup success rates for network configurations.
• Improve: Regularly conduct Capacity Planning reviews to upgrade bandwidth/hardware before saturation occurs. Audit firewall rules quarterly to remove unused policies and harden security posture.
• Report: Generate periodic reports on Network Uptime (Availability), Bandwidth Utilization Trends, Security Incidents/Blocks, and Hardware Lifecycle Status (EOL/EOS warnings).

Qualifications

Education

• Bachelor’s degree in Electronics & Communications Engineering (ECE), Computer Engineering, IT, or Computer Science, or a related field.

Experience

• 4 to 5 years of hands-on experience in Network Engineering or Administration.
• Excellent communication skills, both oral and written
• Ability to deal with people of different levels in the organization
• Highly analytical and with excellent organizational and multi-tasking abilities
• Must be willing to work on site in Ortigas Center, Pasig City

Certifications

Required (At least one):

• CompTIA Network+,
• Fortinet Certified Professional(FCP/NSE4)

Preferred (but not required): ITIL 4 Foundation, CompTIA A+/Project+/Server+/Linux+/Cloud+/Security+, Omada Certified Network Administrator (OCNA)

Why work for Ecosa?

Ecosa is an eCommerce company dedicated to transforming our customers' lives through their sleep. With a big focus on sustainability, we create sleep and home products that are proven to enhance sleep quality and take care of our planet. Founded in Australia in 2015, we have been lucky to serve over 300,000 happy customers in Australia, New Zealand, USA, Canada, and Hong Kong.

At Ecosa, we care about better sleep. We want you to arrive at work well-rested, so we've implemented a flexi-time scheme that means you can arrive at work when you're ready. We are looking for people who want to make a positive impact on the world, have an entrepreneurial spirit that sparks creativity and a mind that thinks outside the box. We aim to empower all our employees to make decisions that can help shape the future of Ecosa.

• Retirement Plan
• Leave Credits All Convertible to Cash
• HMO Plan + 2 Dependents Fully Covered
• Generous Performance Bonuses
• Annual Company Outing
• Casual Friday, Everyday!

Ecosa is an equal opportunity employer and screens applications regardless of race, beliefs, orientation, gender identity or disability. We are growing fast, and this is a unique opportunity to grow your career with us. If this sounds like you, we want you on our team!

Our affiliate company in the Philippines, Ecscale Solutions Inc., will be the reporting point for employees hired in the Philippines.