Network Activation Engineer (Shifting - Hybrid)

Masergy Philippines Inc.; Pasig; Hybrid; PHP 700,000 - 950,000; Full time

Job summary

Comcast Business is seeking a senior network engineer to drive activations, migrations, and cloud-enabled deployments. You will configure routing protocols, establish BGP peerings, and collaborate with carriers to ensure reliable connectivity.

The role requires 5–7 years of hands-on experience, relevant certifications, and the ability to work nights, weekends, and overtime as needed in a hybrid on-site/remote setup at Ortigas Pasig City.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5–7 years of relevant network engineering experience.
• Certifications such as NSE4, NSE7, CCNA, CCNP are highly encouraged.

Responsibilities

• Perform network activations for Comcast customers following established procedures.
• Support migrations to the Comcast network across SD-WAN, IPsec, NaaS, MPLS, and SSL VPN.
• Configure and troubleshoot routing protocols (BGP, OSPF, EIGRP).
• Establish BGP peerings and design routing policies.
• Collaborate with carriers to resolve internet circuit issues.
• Activate and configure cloud services (Azure, AWS) for hybrid deployments.
• Manage virtual appliances in cloud environments (FortiGate VMs, Silverpeak).
• Provide data-side network expertise and ensure seamless integration with customer environments.

Skills

BGP

OSPF

EIGRP

CCNA

CCNP

NSE4

NSE7

FortiManager

FortiGate

Education

Bachelor's degree in a relevant field

Tools

Azure

AWS

Meraki

Cradlepoint

ADVA

Silverpeak

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Core Responsibilities

• Perform network activations for Comcast customers in accordance with established procedures and best practices.
• Support customer migrations to the Comcast network across various products, including SD-WAN, IPsec, NaaS, MPLS, and SSL VPN solutions.
• Configure and troubleshoot routing protocols such as BGP, OSPF, and EIGRP, ensuring optimal network performance and reliability.
• Apply a solid understanding of routing principles—including route preference based on protocol type, administrative distance, and metric values—to ensure efficient and predictable traffic routing.
• Analyze routing tables and metrics to validate traffic flow and resolve routing issues.
• Establish BGP peerings for customers requiring public internet presence and assist in designing appropriate routing policies.
• Collaborate with carriers to troubleshoot internet circuit issues and ensure timely resolution of connectivity problems.
• Activate and configure cloud services, including Microsoft Azure and Amazon Web Services (AWS), as part of hybrid or cloud-based network deployments.
• Deploy and manage virtual appliances in cloud environments, such as FortiGate VMs and Silverpeak virtual instances.
• Provide technical expertise focused on the data side of the network, ensuring seamless handoff and integration with customer environments.
• Work with a variety of networking hardware, including Fortinet, Meraki, Cradlepoint, ADVA, and Silverpeak devices.
• Handle configuration, deployment, and centralized policy management using FortiManager.
• Configure and support various authentication methods, including RADIUS, LDAP, and SAML, based on customer environments.
• Enable and manage UTM (Unified Threat Management) features such as firewall policies, antivirus, web filtering, intrusion prevention, and application control.
• Troubleshoot UTM-related issues, including identifying and resolving incorrect blocks or filtering behavior that impacts legitimate traffic.
• Collaborate with internal teams and customers to ensure timely and successful activations, migrations, and issue resolutions.
• Maintain detailed documentation and ticket comments, including activation notes, troubleshooting steps, and post-activation tracking.
• Continuously enhance technical skills; certifications such as NSE4, NSE7, CCNA, and CCNP are highly encouraged.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Schedule / Work Set-up / Location

Schedule / Work Set-up / Location: Shifting Schedule (must be amenable with any schedule depending on business needs) Hybrid Work Set-up (2x onsite, 3x WFH per week) Office address is at GLAS Tower, Ortigas Pasig City Must be flexible with the schedule and amenable to render overtime and work on holidays if needed

Company Values

Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable) Relevant Work Experience 5-7 Years

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About the Company

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.