Network Activation Engineer (Hybrid)

Blueface Ltd; Pasig; On-site; PHP 669,600 - 892,800; Full time

Job summary

Blueface Ltd is seeking a skilled professional for network activations and troubleshooting. The role involves providing technical solutions for operations, overseeing cloud services, and ensuring network performance.

The ideal candidate should possess a Bachelor's degree, have relevant certifications like NSE4, NSE7, CCNA, and CCNP, and have 5-7 years of relevant experience. This position operates in a hybrid work setup based in Pasig City.

Qualifications

• Bachelor's degree preferred or relevant coursework/experience.
• Certifications such as NSE4, NSE7, CCNA, CCNP encouraged.
• 5-7 years of relevant work experience.

Responsibilities

• Perform network activations for Comcast customers.
• Support customer migrations to the Comcast network.
• Configure and troubleshoot routing protocols.
• Analyze routing tables and metrics.
• Activate and configure cloud services.

Skills

Network activation and troubleshooting

Routing protocols (BGP, OSPF, EIGRP)

Cloud services (AWS, Azure)

Authentication methods (RADIUS, LDAP, SAML)

Unified Threat Management features

Education

Bachelor's Degree

Tools

FortiManager

Fortinet devices

Meraki

ADVA

Job description

Job Summary

Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Core Responsibilities

• Perform network activations for Comcast customers in accordance with established procedures and best practices.
• Support customer migrations to the Comcast network across various products, including SD-WAN, IPsec, NaaS, MPLS, and SSL VPN solutions.
• Configure and troubleshoot routing protocols such as BGP, OSPF, and EIGRP, ensuring optimal network performance and reliability.
• Apply a solid understanding of routing principles—including route preference based on protocol type, administrative distance, and metric values—to ensure efficient and predictable traffic routing.
• Analyze routing tables and metrics to validate traffic flow and resolve routing issues.
• Establish BGP peerings for customers requiring public internet presence and assist in designing appropriate routing policies.
• Collaborate with carriers to troubleshoot internet circuit issues and ensure timely resolution of connectivity problems.
• Activate and configure cloud services, including Microsoft Azure and Amazon Web Services (AWS), as part of hybrid or cloud-based network deployments.
• Deploy and manage virtual appliances in cloud environments, such as FortiGate VMs and Silverpeak virtual instances.
• Provide technical expertise focused on the data side of the network, ensuring seamless handoff and integration with customer environments.
• Work with a variety of networking hardware, including Fortinet, Meraki, Cradlepoint, ADVA, and Silverpeak devices.
• Handle configuration, deployment, and centralized policy management using FortiManager.
• Configure and support various authentication methods, including RADIUS, LDAP, and SAML, based on customer environments.
• Enable and manage UTM (Unified Threat Management) features such as firewall policies, antivirus, web filtering, intrusion prevention, and application control.
• Troubleshoot UTM‑related issues, including identifying and resolving incorrect blocks or filtering behavior that impacts legitimate traffic.
• Collaborate with internal teams and customers to ensure timely and successful activations, migrations, and issue resolutions.
• Maintain detailed documentation and ticket comments, including activation notes, troubleshooting steps, and post‑activation tracking.
• Continuously enhance technical skills; certifications such as NSE4, NSE7, CCNA, and CCNP are highly encouraged.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Schedule & Work Set‑up & Location

Shifting schedule – must be amenable to any schedule depending on business needs.

Hybrid work set‑up – 3x onsite, 2x WFH per week. Office address: GLAS Tower, Ortigas Pasig City.

Employees are expected to be flexible, render overtime and work on holidays if needed, and maintain regular attendance.

Qualifications

• Education: Bachelor’s Degree (preferred; applicants with relevant coursework and experience may also be considered).
• Certifications: NSE4, NSE7, CCNA, CCNP encouraged.
• Relevant Work Experience: 5–7 Years.

EEO Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.