NetSuite Systems Administrator - #35335

Manila Recruitment Limited; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Unknown Client in Manila is seeking an experienced NetSuite Administrator to join a proactive, collaborative team. The role focuses on NetSuite and simPRO administration, integrations, and data quality, supporting multiple business functions.

You will configure forms, workflows, and analytics, manage vendors, and drive system improvements while ensuring robust documentation and knowledge transfer across the organization.

Qualifications

• 4+ years hands-on NetSuite Administration experience.
• Experience as NetSuite Administrator or ERP/Business Systems Administrator.
• Experience with system configuration, integrations, reporting, and access management.
• Ability to advise on system changes and dependencies.
• Experience with vendor management and system documentation.

Responsibilities

• Administer and configure NetSuite and simPRO daily.
• Configure NetSuite forms, workflows, searches, analytics, approvals, templates, alerts.
• Configure simPRO settings, cost centres, catalogs, prebuilds, forms, templates, automations.
• Implement item-master, pricing, costing in systems, including data mapping.
• Test changes in sandbox and manage production releases with rollback planning.
• Provide technical support for NetSuite and simPRO and triage requests.
• Monitor integrations and diagnose failures; maintain NetSuite API.
• Build NetSuite saved searches and dashboards; maintain data quality.
• Advise internal teams on constraints and downstream impacts.
• Manage vendor support and escalation paths.
• Maintain system documentation and onboarding materials.

Skills

NetSuite Admin

ERP Systems

System Config

Integrations

Reporting

Access Control

Vendor Mgmt

Documentation

Tools

NetSuite API

simPRO

JIRA

Job description

Company Profile:

Our client is a Australian company specializing in the design, supply, and installation of electric vehicle (EV) charging infrastructure. They provide EV drivers with a wide range of high-quality EV chargers, cables, and installation services.

Our client is expanding their local presence in the Philippines and is seeking a seeking a proactive, collaborative and self-motivated DevOps Engineer to join their dynamic team.

This is an incredible career opportunity for someone seeking growth and skill enhancement through exposure to a highly diversified and collaborative team.

Duties & Responsibilities:

NetSuite and simPRO administration

• Administer and configure NetSuite and simPRO on a day-to-day basis.
• Configure and maintain NetSuite forms, fields, SuiteFlow workflows, saved searches, SuiteAnalytics, approvals, templates and alerts.
• Configure and maintain simPRO system settings, cost centres, catalogues and prebuilds, forms, templates and automations.
• Implement approved item-master, pricing and costing requirements within the systems, including field setup, upload templates and data mapping.
• Test configuration changes and vendor releases in a sandbox environment before production deployment.
• Manage production releases, including regression checks, change documentation, business impact communication and rollback planning.

Technical support and service management

• Act as the first point of technical support for NetSuite and simPRO administration requests and incidents.
• Maintain a simple support intake process and triage requests by urgency, complexity and ownership.
• Resolve day-to-day configuration and administration issues directly, and identify work that requires project scheduling, escalation or vendor support.
• Monitor support activity through JIRA reporting, including request volumes, priorities, resolution times, workload distribution and recurring themes.
• Use recurring support issues to identify opportunities for system improvements, stronger controls or user guidance.

Integrations and technical development

• Monitor integrations that connect with NetSuite or simPRO, including integrations with third-party platforms.
• Diagnose integration failures, identify root causes and resolve data or configuration issues within NetSuite and simPRO.
• Work with relevant teams where user input, training or upstream data quality is affecting integration performance.
• Maintain and document the NetSuite API so internal teams and vendors can build against it reliably.
• Build minor scripts or integrations that sit entirely within NetSuite where appropriate.
• Coordinate complex integration changes with internal system owners and external vendors.
• Maintain accurate reporting on integration health and processing outcomes.

Reporting and data quality

• Build and maintain NetSuite saved searches, operational reports and dashboards.
• Review and remove duplicate, redundant or outdated saved searches and reports.
• Maintain a defined set of trusted operational reports that remain accurate, accessible and easy to find as systems and data change.
• Investigate data-quality issues within NetSuite and simPRO and correct the relevant system configuration or mapping.

Technical advisory and change support

• Advise internal teams on what NetSuite and simPRO can support, including system constraints, dependencies and downstream impacts.
• Assess the technical feasibility and impact of proposed operational or process changes.
• Provide technical input into system architecture and improvement initiatives while the relevant business owner retains responsibility for process design and decisions.
• Scope larger technical requests and coordinate their prioritisation, scheduling or escalation.

Security and access management

• Configure and maintain user roles and permissions across NetSuite and simPRO.
• Implement access controls and segregation-of-duties requirements agreed with the relevant business owners.
• Conduct regular access reviews and identify excessive, inappropriate or conflicting permissions for resolution.
• Configure accounts and permissions to reduce the risk of unauthorised changes or unintended impacts to integrations.

Vendor management

• Manage day-to-day relationships with NetSuite, simPRO and relevant implementation or integration partners.
• Coordinate technical support, incident escalation and complex delivery with vendors.
• Manage vendor support arrangements, contracts or retainers and maintain clear escalation paths and support contacts.
• Ensure vendor support can be accessed reliably when required, including when the role holder is unavailable.

Systems documentation

• Document system configuration, technical setup, integration behaviour and API requirements.
• Record technical resolutions and the reasoning behind previous system fixes.
• Maintain structured, current and accessible documentation so critical knowledge is not dependent on one person.
• Support onboarding and knowledge transfer by keeping key system documentation indexed and easy to locate.

• 4+ years minimum experience of hands on NetSuite Administration experience
• Relevant experience in NetSuite Administrator, ERP Systems, Business Systems Administrator, Applications Administrator, NetSuite Technical Consultant
• System Configuration and ongoing support
• Integrations and Troubleshooting
• Reporting and saved searches, roles permissions and access management experience
• Strong practical systems administration capability: Able to advise on system functionality, technical options and the impact of proposed changes
• Supports and advises on system changes

Advantageous Skills:

• Any certifications related to Netsuite
• Experience in using simPRO