NetSuite Functional and Operations Lead

STAFFVIRTUAL; Cebu City; Remote; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

HMO Day 1

Dependent coverage

Allowances

Attendance bonus

Paid time off

Laptop provided

Career growth

Global exposure

Collaborative culture

Job summary

STAFFVIRTUAL is seeking a NetSuite Functional and Operations Lead to own day-to-day NetSuite administration, customization, and user support from a Philippines-based remote location with overlap with teams in the US, Türkiye, and China.

You will manage configurations, forms, fields, saved searches, dashboards, and integrations, advance an improvement backlog, and ensure data readiness for AI-enabled use cases while documenting changes and coordinating with the Technical Lead.

Qualifications

• Extensive hands-on NetSuite administration and customization.
• Experience with SuiteFlow, saved searches, dashboards.
• Strong remote collaboration and documentation skills.
• 8+ years NetSuite experience preferred.

Responsibilities

• Administer NetSuite settings, fields, forms, records, and roles.
• Provide user support and improve system health.
• Execute backlog priorities and coordinate with stakeholders.
• Document existing customizations and assess simplification or retirement.
• Assess master data quality and coordinate cleanup for AI use cases.
• Maintain reports, dashboards, and forecasting within NetSuite.
• Support business readiness and cross-department execution.
• Coordinate releases with the Technical Lead.

Skills

NetSuite administration

Functional configuration

Customization

SuiteFlow

Saved searches

Dashboards

Data quality

Remote collaboration

Documentation

Tools

NetSuite

Job description

About the job NetSuite Functional and Operations Lead

Job Title: NetSuite Functional and Operations Lead

About the Client: Our client delivers engineered manufacturing solutions through a global manufacturing network. Their teams coordinate engineering, purchasing, supply chain, quality, inventory, and customer delivery across regions. NetSuite is central to how they manage this work.

Overview: The role owns day-to-day NetSuite administration, functional customization, and user support while improving system reliability, documentation, and data readiness for AI-enabled capabilities. You will initially execute an established improvement backlog, with increasing ownership of functional discovery and solution design. This Philippines-based remote role requires meaningful overlap with teams in the United States, Türkiye, and China, with a flexible schedule and agreed regional collaboration windows.

Responsibilities

Administration and access. Maintain settings, custom fields, forms, records, SuiteFlow workflows, roles, and permissions within approved controls.

User support and system health. Investigate functional issues, communicate clearly with users, coordinate technical resolution, and reduce repeat incidents through root-cause analysis and lasting improvements.

Improvement delivery. Execute approved backlog priorities, making progress, dependencies, and issues visible to Rabia and stakeholders.

Customization review. Document the purpose, ownership, usage, and dependencies of existing customizations. Recommend simplification or retirement where appropriate. RFQ customizations are excluded from the initial scope.

AI and data readiness. Assess master data quality, consistency, completeness, and structure. Coordinate controlled cleanup with business data owners, maintain definitions, and partner with the Technical Lead on functional prerequisites and acceptance criteria for approved AI use cases.

Reporting and forecasting. Maintain trusted saved searches, dashboards, and operational reports. Help Business and Sales teams adopt NetSuite Opportunities, configure forecasting features, and establish dependable forecasting reporting.

Business readiness and execution. Support iRBT with views showing what is ready, at risk, or requires action. Support OTO through functional configuration, dashboards, reporting, automation, and ongoing optimization of departmental processes.

Documentation and controlled changes. Keep configuration records and procedures current. Test in the sandbox, support user acceptance testing, and coordinate approved releases with the Technical Lead.

Qualifications:

Demonstrated independent ownership of a complex NetSuite environment is essential. Eight or more years of substantial NetSuite experience is preferred, but capability and proven ownership matter more than tenure alone.

Strong hands-on skills in administration, functional configuration, customization, SuiteFlow, saved searches, dashboards, custom records, fields, forms, roles, and permissions.

Ability to investigate complex functional issues, identify root causes, and deliver practical, maintainable improvements with limited supervision.

Experience with data imports, validation, reconciliation, master data quality, and controlled cleanup.

Ability to assess customization dependencies and collaborate effectively with developers and integration specialists.

Experience with sandbox testing, user acceptance testing, release readiness, and change control.

Clear written and spoken English, strong documentation skills, sound judgment, and effective remote collaboration.

Manufacturing, supply chain, inventory, and work-order experience is strongly preferred. Relevant NetSuite certification and experience with sales opportunities, forecasting, or AI data readiness are also valuable.

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • Allowances
  • Attendance bonus
  • Paid time offs
• Company-provided work setup (laptop, monitor, accessories)
• Training, career growth, and global exposure
• A collaborative and supportive team culture
• If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you.