.NET Support Developer • C#/Umbraco/Azure (Remote)

Outsourced Quality Assured Services Inc. (ISO Certified); Philippines; Remote; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Work from home

Competitive salary

Job summary

Outsourced.ph is seeking a hands-on Web Support Developer to provide technical support and development assistance across live client sites. You will bridge the Support Desk and Development Team, resolving tickets and small change requests while working from home.

The role covers frontend, backend, and hosting challenges, with opportunities to grow into a full-stack developer through real client challenges.

Qualifications

• 2-4 years of web development experience (frontend and backend).
• Strong HTML, CSS, JavaScript, and C# skills.
• Familiarity with Umbraco CMS and .NET MVC frameworks.
• Experience with ticket systems (Freshdesk, Zendesk, Zoho, or DevOps Boards).
• Familiarity with Azure hosting environments and website deployments.
• Strong debugging and troubleshooting mindset.
• Excellent communicator able to explain technical issues to non-technical users.
• Keen to grow into a full-stack developer role through hands-on exposure.

Responsibilities

• Investigate and resolve support tickets across frontend (UI/UX), backend (CMS/CRM), and hosting issues.
• Perform small change requests and site improvements (UI tweaks, bug fixes, content model updates).
• Deploy updates and patches via Azure DevOps under supervision of senior developers.
• Create and maintain documentation for support processes and recurring fixes.
• Collaborate with developers to identify recurring issues and propose product improvements.
• Assist in QA/UAT periods during new web builds.
• Support internal and client training through documentation and recorded walk-throughs.
• Maintain awareness of SLA priorities and communicate updates to the Account Management Team.

Skills

HTML

CSS

JavaScript

C#

Umbraco CMS

ASP.NET MVC

Azure DevOps

Tools

Freshdesk

Zendesk

Zoho

DevOps Boards

Azure DevOps

Umbraco CMS

Job description

Outsourced.ph is seeking a hands-on Web Support Developer to provide technical support and development assistance across live client sites. You will bridge the Support Desk and Development Team, resolving tickets and small change requests while working from home.

The role covers frontend, backend, and hosting challenges, with opportunities to grow into a full-stack developer through real client challenges.