N1 - N3 Japanese Bilingual Specialist

Fujitsu; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Fujitsu in Taguig City is seeking a dedicated team member to support Japan projects by translating documents between Japanese and English and coordinating with the Japan counterpart. The role requires clear communication, accuracy, and the ability to bridge language gaps within a multi-disciplinary team.

You will produce Japanese and English reports as needed and ensure timely project delivery under moderate supervision, while collaborating with colleagues to optimize processes and maintain

Qualifications

• Translate documents from Japanese to English and vice versa as needed in projects.
• Coordinate with Japan counterpart and act as bridge between client and non-bilingual members of the team.
• Produce Japanese and/or English reports or documents as needed in the project.

Responsibilities

• Implementation and support of Japan projects.
• Translate documents from Japanese to English, and vice‑versa as needed in the projects.
• Coordinate with Japan counterpart and act as bridge between client and non‑bilingual members of the team, translating instructions from Japanese to English and vice versa.
• Produce Japanese and/or English reports or documents as needed in the project.
• Provide full coordination of project activities and ensure timely delivery.
• Allocate tasks are worked under general guidance and within detailed assignment plans, but are expected to think through these tasks and decide on the most appropriate approach to the work.
• Offer suggestions to others within the team in support of assignment objectives.
• Identify follow‑on work to the assignment team.
• Maintain relationships both internally and externally with peers and colleagues.
• Work with a moderate level of supervision.
• Demonstrate good interpersonal skills and diplomacy in dealings with clients and peers. Recognize limits to own involvement, welcome coaching and guidance from peers with more experience, and be an effective team player.
• Perform other tasks as may be assigned by the immediate manager and FJ POCs.

Skills

Japanese language

Bilingual Japanese-English

Project coordination

Communication skills

Teamwork

Job description

Job Location: Taguig City

Location Flexibility: Primary Location Only

Role Purpose

The role holder provides business process services to our client base. The role holder will work as part of a team requiring a moderate level of supervision.

Key Accountabilities

• Business awareness: Maintains a clear understanding of how the specialist area fits within Fujitsu to ensure it meets the requirements.
• Monitoring Workload: Monitors own workload and/or that of the team, recognizes changing priorities and manages the workload accordingly to achieve team targets and maintain a quality service.
• Technical capability: Maintains knowledge of the specialized area to help ensure the service to the company operates effectively and problem resolution and maintenance of service availability is maintained.
• Analysis and diagnosing problems or issues: Analyzes complex issues, both technical and non-technical, that relate to the service provided, makes a diagnosis and recommends a resolution for the unit, area or team.
• Escalation process: Manages the escalation process for issues and deals with problems and issues affecting the availability of service. May establish a change in processes, standards or practices to ensure the service provided meets requirements of the business.
• Personal Development: Actively seeks personal development and contributes to personal development activities of others.

Job Responsibilities

• Implementation and support of Japan projects.
• Translate documents from Japanese to English, and vice‑versa as needed in the projects.
• Coordinate with Japan counterpart and act as bridge between client and non‑bilingual members of the team, translating instructions from Japanese to English and vice versa.
• Produce Japanese and/or English reports or documents as needed in the project.
• Provide full coordination of project activities and ensure timely delivery.
• Allocate tasks are worked under general guidance and within detailed assignment plans, but are expected to think through these tasks and decide on the most appropriate approach to the work.
• Offer suggestions to others within the team in support of assignment objectives.
• Identify follow‑on work to the assignment team.
• Maintain relationships both internally and externally with peers and colleagues.
• Work with a moderate level of supervision.
• Demonstrate good interpersonal skills and diplomacy in dealings with clients and peers. Recognize limits to own involvement, welcome coaching and guidance from peers with more experience, and be an effective team player.
• Perform other tasks as may be assigned by the immediate manager and FJ POCs.

Key Performance Indicators

• Delivery Excellence: Timeliness and quality of deliverables.
• Efficiency and Productivity.
• Adherence to Fujitsu Code of Conduct.
• Customer satisfaction feedback.
• Teamwork and engagement.
• Contribution to improvements/automation/innovation.
• Appropriate service provided to Fujitsu.
• Service performance and operational level agreements.
• Maintains an awareness of the specialized knowledge.
• Timely resolutions of problems or issues.
• Service performance and maintains an appropriate escalation process.
• Role model and performance plus.
• Positive personal image.

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it’s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.