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Job summary
A motorcycle service company in Metro Manila is seeking a technician responsible for inspection, diagnosis, and maintenance of motorcycles. Candidates should possess knowledge of various motorcycle systems and have relevant certifications. Responsibilities include customer communication and repair documentation, aiming for high service standards and client satisfaction.
Qualifications
Must have knowledge of motorcycle mechanics and repairs.
Ability to perform diagnostics on motorbike systems.
Experience in customer service and maintaining records.
Responsibilities
Inspect the motorcycle unit to determine the repair needed.
Perform pre-service and post-service inspections.
Provide clients with repair information and timelines.
Coordinate with Admin for expenses based on labor chart.
Perform general repair and maintenance on motorcycles.
Conduct both preventative and regular maintenance.
Maintain service area cleanliness and inventory of parts/oils.
Provide clients with estimated repair time and ensure quality service.
Establish and build long-term relationships with clients.
Skills
Knowledge of small/big displacements
Knowledge of fuel-injected engines
Knowledge of electrical
Education
NCII certification
Driver's license
Job description
Responsibilities
Inspection of the motorcycle unit to determine the repair needed. (PSI Section 1)
Perform Checklist: Pre-Service Inspection (PSI)
Diagnose problems with motorbike diagnosis. (PSI Section 2)
Provide clients with information on repair and maintenance procedures.
Customer acknowledgment and consent
Coordinating with the Admin for the possible expenses based on the labor chart.
Perform general repair and maintenance work on motorcycles.
Perform both preventative and regular maintenance on motorcycles.
Perform post-service inspection (same form)
Activation of motorcycle sold.
Activation forms (stencil & JO)
Coordinating with branch mechanics and warranty officers.
Provide clients with an estimated timeframe for repairing the motorcycle.
Provide clients with standard and not substandard service.
Responsible for accomplishing Pre-Delivery Inspection (PDI).
Maintaining the cleanliness of service area.
Inventory of parts and oils
Establish and build long-term business relationship with clients.