Motorcycle Claims Evaluator

Pioneer Your Insurance; Davao City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Pioneer Your Insurance is seeking a Motorcycle Claims Specialist to review and approve motorcycle claims within authority and assess all relevant facts. You will evaluate daily claim volumes and ensure timely processing, while keeping the claims monitoring system updated.

The role requires a mechanical background and knowledge of motorcycle parts, plus strong English/Filipino communication, attention to detail, and a customer-centric approach to service quality.

Qualifications

• Graduate with mechanical or engineering background; degrees mentioned.
• 3+ years in motorcycle/car parts custody, claims evaluation, or mechanics.
• Proficient with MS Word and MS Excel; Office 360 familiarity.
• Lives in/near Davao City.

Responsibilities

• Review and approve motorcycle claims within assigned authority.
• Evaluate claims received within required daily volume.
• Review and approve claims within the standard turnaround time.
• Ensure that the claims monitoring system is updated regularly.
• Participate in improvements within the Motorcycle Claims process.

Skills

Communication skills

Bilingual English/Filipino

Non-life insurance knowledge

Motorcycle parts knowledge

Organized

Attention to detail

Customer-centric

Time management

Education

Engineering degree

Automotive course (2-year)

Tools

MS Word

MS Excel

Job description

Job role

1. Reviews and approves motorcycle claims within the assigned scope/level of authority by identifying all relevant information/issues, establishing connection among gathered facts and application of insurance principles, insurance compliance requirements, company guidelines, and policy details to determine liability
2. Evaluates claims received within the required volume per day
3. Reviews and approves claims within the standard turnaround time
4. Ensures that the claims monitoring system is updated regularly
5. Participate in implementing improvements within the Motorcycle Claims

Qualifications

Graduate of any mechanical course or degree - can be of any 2-year Automotive Course or 5 year Engineering Course such as Mechanical Engineering, Industrial Engineering or Mechanical Aeronautical Engineering.

With background or experience of 3+ years in either of as Motorcycle/Car Parts Custodian, Motorcar Claims Evaluator or Mechanic is welcome.

Proficient in the use of Office 360 such as MS Word and MS Excel.

Lives within Davao City

Must have skills

• Excellent communication skills, both oral and written
• Can flexibly shift from English to Filipino and vice-versa
• Knowledge in non life insurance
• Knowledge in motorcycle parts
• Organized
• Keen to Details
• Customer Centric
• Time Management