Mortgage Loan Process Officer | AU Client | Remote

SourceU; Metro Manila; Remoto; PHP 3.136.000 - 4.928.000; Tempo pieno

Descrizione del lavoro

SourceU is seeking a Mortgage Loan Process Officer for a remote, full-time role supporting an Australian mortgage broker from the Philippines. You will own the full loan lifecycle, perform credit analysis, servicing calculations, and prepare submissions for lodge without rework, working Australian business hours.

You must have hands-on SalesTrekker experience, at least 2 years supporting Australian mortgage brokers, deep knowledge of lender policies, and excellent English.

Competenze

• Hands-on SalesTrekker experience is required.
• Minimum 2 years supporting Australian mortgage brokers.
• Deep knowledge of Australian lender policies and servicing calculators.
• Experience with PAYG, self-employed, trust and SMSF structures.
• Excellent written and spoken English.
• Willingness to work Australian business hours.

Mansioni

• Own each loan file from pre-assessment through settlement and post-settlement.
• Perform detailed credit analysis with servicing calculations and policy interpretation.
• Assess and structure loans across PAYG, self-employed, trust and SMSF.
• Prepare high-quality submissions with clear credit rationale and supporting docs.
• Keep pipeline updated in SalesTrekker with notes and statuses.
• Ensure documents meet NCCP requirements and lender standards.
• Collaborate with broker to raise issues early and propose solutions.
• Track files through settlement and post-settlement follow-up.

Conoscenze

Credit analysis

Policy interpretation

Attention to detail

Remote work discipline

English proficiency

Strumenti

SalesTrekker

Descrizione del lavoro

Mortgage Loan Process Officer | AU Client | Remote

An Australian mortgage broker is looking for an experienced Mortgage Loan Process Officer to work as their dedicated right hand. This is a credit-driven, end-to-end role built for a technical expert, not an admin assistant.

You’ll own the full loan lifecycle, from the first credit assessment and servicing calculations through to settlement and post-settlement. You’ll work directly with one broker, so the person we hire needs to be confident making credit calls, spotting policy issues early, and putting together submissions the broker can lodge without rework.

This is a full-time, remote role for a candidate based in the Philippines, working Australian business hours.

Key responsibilities

• Own each loan file from pre-assessment through to settlement and post-settlement
• Complete detailed credit analysis, including complex servicing calculations, liability reviews and lender policy interpretation
• Assess and structure loans across PAYG, self-employed, trust and SMSF scenarios
• Prepare high-quality, approval-ready submissions with a clear credit rationale and complete supporting documentation
• Keep the pipeline accurate and up to date in SalesTrekker, including file notes, statuses and tasks
• Check client documentation for accuracy and completeness before it goes to the lender
• Make sure every file meets NCCP requirements and lender-specific documentation standards
• Work closely with the broker, raising policy or credit issues early and suggesting solutions before they hold up a file
• Track files through to settlement and handle post-settlement follow-up

About you

You’re a credit-first thinker who is comfortable running the numbers and explaining your reasoning. You take ownership of files, pay close attention to detail, and don’t need to be chased.

Must have

• Hands-on SalesTrekker experience (this is a hard requirement)
• Minimum 2 years’ direct experience supporting Australian mortgage brokers
• Deep knowledge of Australian lender policies, servicing calculators and the credit assessment process
• Experience with PAYG, self-employed, trust and SMSF structures
• Strong attention to detail, with the ability to validate documentation for accuracy and compliance
• Excellent written and spoken English
• Willingness and availability to work Australian business hours
• A reliable computer and stable internet connection for remote work

Highly regarded

• Experience independently assessing and structuring loans for self-employed, SMSF or commercial clients
• Working knowledge of NCCP obligations

What’s on offer

• Full-time, long-term remote role
• Direct, hands-on work with one Australian broker
• A role with real credit responsibility and room to grow into more complex scenarios
• Ongoing support from the SourceU team