ML Engineer: AI Orchestration for CX Support

Hire Today; Hinoba-an; On-site; PHP 1,004,000 - 1,674,000; Full time

Job summary

Hire Today is seeking a Machine Learning Engineer to join the CX Intelligence team. You will help build and improve AI-powered customer support experiences by connecting vendor AI, internal multi-agent systems, and human participants through a unified orchestration layer.

You will develop production-grade Python services, drive ML projects from design to delivery, and collaborate with cross-functional teams while upholding security, compliance, and performance standards in a fast-paced

Qualifications

• Bachelor's degree or equivalent technical qualification.
• Experience with ML engineering and production Python services is a plus.
• Familiarity with AI/ML tooling and frameworks.

Responsibilities

• Build and improve orchestration layers for state transitions.
• Implement context sharing and intent routing across LLM frameworks.
• Develop production-grade Python services for ML workflows.
• Drive ML projects from design through delivery.
• Contribute to system design and AI/ML engineering practices.
• Collaborate with engineering and cross-functional teams.
• Ensure solutions meet security, compliance, and performance standards.

Skills

Python

LLM

LangGraph

LangSmith

Google ADK

AWS Bedrock

NLP

Information Retrieval

Computer Vision

Statistical Modeling

REST APIs

AI Orchestration

Multi-Agent Systems

Education

Bachelor's degree or equivalent

Job description

Hire Today is seeking a Machine Learning Engineer to join the CX Intelligence team. You will help build and improve AI-powered customer support experiences by connecting vendor AI, internal multi-agent systems, and human participants through a unified orchestration layer.

You will develop production-grade Python services, drive ML projects from design to delivery, and collaborate with cross-functional teams while upholding security, compliance, and performance standards in a fast-paced