Microsoft Productivity Engineer – IT Infrastructure

Trends Group Inc.; Makati; Sur place; PHP 360 000 - 600 000; Plein temps

Résumé du poste

Trends Group Inc. in Makati, Metro Manila, Philippines is seeking a Technology Engineer – Microsoft & Productivity to support Microsoft-based solutions and infrastructure.

The role offers hands-on exposure to Microsoft 365, Office 365, Active Directory, Windows Server, networking, and enterprise solution implementation. Key responsibilities include implementing and supporting Microsoft technologies, managing user accounts, performing server administration, troubleshooting infrastructure issues,

Qualifications

• Graduate of a four-year IT or technology-related course.
• Foundational knowledge of Windows Server administration and monitoring.
• Familiarity with Active Directory, including user accounts, permissions, and access management.
• Basic understanding of DNS, DHCP, and TCP/IP troubleshooting.
• Familiarity with endpoint and infrastructure support.
• Ability to follow structured implementation plans and technical documentation.
• Comfortable documenting incidents, resolutions, configurations, and operational procedures.

Responsabilités

• Support the implementation and ongoing support of software solutions involving Microsoft technologies, Office 365, and Microsoft 365.
• Perform basic server administration and monitoring.
• Manage user accounts, permissions, and access through Active Directory.
• Assist in maintaining and supporting Microsoft Windows Server environments.
• Troubleshoot endpoint and infrastructure-related issues.
• Perform basic log checking, troubleshooting, and issue analysis.
• Support network-related troubleshooting involving DNS, DHCP, and TCP/IP.
• Assist with system configuration, deployment, software upgrades, and firmware upgrades.
• Support capacity planning and data center-related activities.
• Conduct product demonstrations for Microsoft on-premises, Office 365, and Microsoft 365 solutions.
• Assist in preparing RFP responses and other technical documentation.
• Facilitate and document technical meetings and discussions.
• Document incidents, resolutions, and operational procedures.
• Participate in a 24x7 on-call support rotation when required.

Connaissances

Windows Server

Active Directory

Office 365

Microsoft 365

DNS

DHCP

TCP/IP

Server monitoring

Technical documentation

Troubleshooting

Formation

BS Information Technology

BS Computer Engineering

BS Computer Science

BS Information Systems

Other related technical programs

Outils

PowerShell

Description du poste

Trends Group Inc. in Makati, Metro Manila, Philippines is seeking a Technology Engineer – Microsoft & Productivity to support Microsoft-based solutions and infrastructure.

The role offers hands-on exposure to Microsoft 365, Office 365, Active Directory, Windows Server, networking, and enterprise solution implementation. Key responsibilities include implementing and supporting Microsoft technologies, managing user accounts, performing server administration, troubleshooting infrastructure issues,