Microsoft PowerApps Specialist - Hybrid

Lennor Group; Mandaluyong; Ibrido; PHP 600.000 - 840.000; Tempo pieno

Descrizione del lavoro

Lennor Group, via PaxSigna, seeks a Power Apps specialist to manage MS Power Apps, troubleshoot issues, and drive ALM across hybrid work environments. You will collaborate with cross-functional teams and contribute to knowledge sharing while ensuring application stability and performance.

Expected to work 3 days from home and 2 days onsite, with strong focus on diagnostics, testing, and integration with other Microsoft services. Prior experience in similar BPO tech solutions is a plus.

Competenze

• At least 2 years of experience with Microsoft Power Apps.
• Expert proficiency in Microsoft Power Apps.
• Strong ALM and application support methodologies.
• Experience diagnosing, troubleshooting, and resolving software issues within established timelines.
• Familiarity with integrating Power Apps with other Microsoft services and platforms.
• Ability to analyze system logs, application behavior, and performance metrics to identify root causes.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

Mansioni

• Manage assigned responsibilities and develop subject matter expertise in Microsoft Power Apps.
• Participate in team discussions, offering technical insights and solutions.
• Collaborate with cross-functional teams to troubleshoot issues and resolve application problems.
• Diagnose and resolve software issues promptly to maintain stability and performance.
• Document troubleshooting findings, resolutions, and procedures for knowledge sharing.
• Identify opportunities to improve support processes and service effectiveness.
• Assist in testing and validating software updates and fixes.
• Support integration of Power Apps with other Microsoft services.
• Analyze logs and metrics to identify root causes and recommend actions.

Conoscenze

Power Apps

ALM

Incident troubleshooting

Root cause analysis

Documentation

Communication

Teamwork

Strumenti

Microsoft Power Apps

Power Platform

Descrizione del lavoro

Job Description:

Company Overview

Our client is an organization operating within the BPO Industry, focused on providing tech solutions. The company serves North American, European, and APAC regions and is committed to delivering quality solutions, operational excellence, and sustainable business growth. Additional information about the organization will be shared with selected candidates at the appropriate stage of the recruitment process.

Location: Mandaluyong or Cebu

Work Setup: Hybrid, 3 Days WFH and 2 Days Onsite

Work Schedule: Midshift, 2:00 pm - 12:00 am

Compensation Flexibility: Open to negotiation for highly qualified candidates

Key Responsibilities

• Independently manage assigned responsibilities and develop subject matter expertise in Microsoft Power Apps.
• Actively participate in team discussions, contribute technical insights, and propose solutions to work-related challenges.
• Collaborate with cross-functional teams to gather information, troubleshoot complex issues, and resolve application-related problems.
• Diagnose and resolve software issues promptly to maintain application stability and performance.
• Document troubleshooting findings, resolutions, and technical procedures to support team knowledge sharing and knowledge base maintenance.
• Identify opportunities to improve application support processes, operational efficiency, and service effectiveness.
• Assist in testing and validating software updates, enhancements, and fixes to minimize recurring issues and maintain application quality.
• Support the integration of Microsoft Power Apps with other Microsoft services and platforms.
• Analyze system logs and performance metrics to identify root causes and recommend appropriate corrective actions.

Required Qualifications

• At least 2 years of experience working with Microsoft Power Apps.
• Expert proficiency in Microsoft Power Apps.
• Strong understanding of application lifecycle management (ALM) and application support methodologies.
• Experience diagnosing, troubleshooting, and resolving software issues within established timelines.
• Familiarity with integrating Microsoft Power Apps with other Microsoft services and platforms.
• Ability to analyze system logs, application behavior, and performance metrics to identify root causes.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
• Ability to work independently, contribute to team discussions, and provide practical technical solutions.

Preferred Qualifications

• Experience improving application support processes and reducing recurring technical issues.
• Experience testing and validating software updates, application enhancements, and defect fixes.
• Experience documenting technical solutions and maintaining knowledge-sharing resources.
• Familiarity with supporting integrated Microsoft business applications and troubleshooting cross-platform issues.

Required Skills & Technologies

• Application Platform: Microsoft Power Apps.
• Application Integration: Integration of Power Apps with Microsoft services and platforms.
• Application Support: Incident troubleshooting, issue resolution, application maintenance, and support methodologies.
• Application Lifecycle Management: Application updates, testing, validation, and lifecycle support.
• Diagnostics & Root Cause Analysis: System log analysis, performance monitoring, issue investigation, and corrective action planning.
• Documentation & Knowledge Management: Technical documentation, troubleshooting guides, and knowledge sharing.
• Core Competencies: Independent problem-solving, analytical thinking, communication, teamwork, and continuous process improvement.

About Paxsigna

PaxSigna is a specialist talent solutions division of the Lennor Group focused on Technology, Semiconductor & Electronics, and Advanced Engineering. We partner with startups, growth-stage businesses, and multinational enterprises to connect exceptional talent with transformative opportunities across highly specialized markets.

EQUAL OPPORTUNITY STATEMENT

PaxSigna is committed to fostering an inclusive and equitable recruitment process. All qualified applicants will receive consideration based on their qualifications, experience, capabilities, and business requirements.

DATA PRIVACY NOTICE

By submitting your application, you acknowledge that your personal information may be collected, processed, stored, and shared with authorized stakeholders solely for recruitment-related purposes in accordance with applicable data privacy laws and regulations.

LEGAL NOTICE

PaxSigna is a specialist talent solutions division of the Lennor Group. Recruitment and talent acquisition services are facilitated through Lennor Metier Consulting Philippines, Inc., the group's duly registered operating entity in the Philippines.