Merchant Support & Data Reporting Specialist

RCBC Bankard Services Corporation; Eastern Manila District; On-site; PHP 279,000 - 446,000; Full time

Job summary

RCBC Bankard Services Corporation in Metro Manila is seeking a detail‑oriented MIS/Documentation Associate. You will screen merchant documents for completeness before submission, and you will prepare regular MIS and monitoring reports to support the sales team.

You will handle merchant inquiries during RM absences, coordinate with ASD, ITD-POS and MLSD, and communicate with the Sales Team to prevent deactivation by ensuring timely fulfillment of requests.

Qualifications

• Graduate of any four-year course.
• 1–2 years experience in MIS/report preparation.
• Proficient in computer applications.

Responsibilities

• Pre-screens merchant documents to ensure completeness before submission.
• Prepares MIS and monitoring reports.
• Handles merchant inquiries when RMs are out on sales calls.
• Emails Sales Team on merchants with lacking documents to avoid deactivation.
• Monitors fulfillment of requests and coordinates with ASD/ITD-POS/MLSD to meet turnaround times.

Skills

MIS/reporting

Document screening

Communication

Education

Four-year degree

Job description

RCBC Bankard Services Corporation in Metro Manila is seeking a detail‑oriented MIS/Documentation Associate. You will screen merchant documents for completeness before submission, and you will prepare regular MIS and monitoring reports to support the sales team.

You will handle merchant inquiries during RM absences, coordinate with ASD, ITD-POS and MLSD, and communicate with the Sales Team to prevent deactivation by ensuring timely fulfillment of requests.