Merchandising Analytics Lead

Robinsons Retail Holdings Inc.; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Robinsons Retail Holdings Inc. is seeking a data-driven Merchandising Support Services Manager to lead analytics for sales growth and profitability.

You will bridge Merchandising, Sales, Finance, and IT to streamline data systems, optimize margins, and empower commercial teams with actionable insights. The role requires strong expertise in merchandising metrics, BI dashboards, and supplier program ROI, with leadership responsibilities to upskill the analytics team.

Qualifications

• Bachelor’s degree in a related field; strong sales analytics experience encouraged.
• 4–5 years of progressive experience in retail analytics, BI, merchandising support, or commercial operations.
• Proficiency in data extraction, manipulation, and visualization tools including Power BI, SQL, and advanced Excel.
• Strong command of retail merchandising metrics, sales reporting, inventory management, and commercial performance analysis.

Responsibilities

• Lead merchandising analytics and insights to forecast opportunities and drive decisions.
• Develop, maintain, and automate dashboards, KPI monitoring tools, and executive presentations with IT collaboration.
• Optimize Other Income, evaluate supplier agreements, and track ROI of merchandising programs.
• Lead and upskill the merchandising support team; establish metrics and ensure data accuracy.

Skills

Merchandising analytics

BI & reporting

Team leadership

Data governance

Stakeholder collaboration

Education

Bachelor’s Degree in Business Analytics or related field

Tools

Power BI

SQL

Excel (Advanced)

Job description

We are seeking a data-driven Merchandising Support Services Manager to lead merchandising analytics, optimize supplier funding and non-trade income, and strengthen vendor partnerships through actionable insights. Acting as the critical bridge between Merchandising, Sales, Finance, and IT, this role leverages business intelligence to streamline operations, optimize margins, and empower commercial teams with the data required to drive sales growth and profitability.

Key Responsibilities:

• Merchandising Analytics & Insights: Deep-dive into complex merchandising data- including sales performance, inventory levels, and profit margins- to identify market trends, forecast opportunities, and deliver actionable recommendations that drive business decisions.
• Business Intelligence & Reporting Automation: Develop, maintain, and automate dynamic dashboards, KPI monitoring tools, and executive presentations using advanced data analytics platforms. Partner closely with IT to streamline data systems and automate reporting workflows.
• Commercial Optimization: Leverage data to maximize Other Income, evaluate supplier agreements and contracts, and track the ROI of merchandising programs. Identify bottlenecks and lead data-backed process improvement initiatives.
• Team Leadership & Data Governance: Lead and upskill the merchandising support team to foster an analytics-first culture. Establish performance metrics, ensure the highest standards of data accuracy and integrity, and drive initiatives that improve overall service delivery.

Job Qualifications:

• Bachelor’s Degree in Business Analytics, Data Analytics, Information Technology, Computer Science, Statistics, or a related field. (Note: Candidates with a BS Information Technology degree coupled with strong sales analytics experience are highly encouraged to apply).
• 4 to 5 years of progressive experience in retail analytics, business intelligence, merchandising support, or commercial operations.
• Highly proficient in data extraction, manipulation, and visualization tools, including Power BI, SQL, and advanced Microsoft Excel.
• Strong command of retail merchandising metrics, sales reporting, inventory management, and commercial performance analysis.