Medical VA - Prior Authorization Specialist

Global Medical Virtual Assistants; Philippines; À distance; PHP 479 000 - 648 000; Plein temps

Avantages offerts par ce poste

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

Résumé du poste

Global Medical Virtual Assistants is seeking a Medical Virtual Assistant - Prior Authorization Specialist to manage end-to-end prior authorization processes for healthcare practitioners. You will liaise between providers, insurers, and patients to secure timely approvals for procedures, medications, and referrals.

The role requires 6 months to 1 year of prior authorization or healthcare BPO experience, familiarity with EMR/EHR, and a commitment to HIPAA compliance.

Qualifications

• Minimum 6 months to 1 year of prior authorization or healthcare BPO experience handling US healthcare accounts.
• Strong familiarity with insurance portals, EMR/EHR systems, and medical terminology.
• HIPAA Certification is a plus. Excellent time management and attention to detail; computer savvy and a can-do attitude.
• Open to working night shifts.

Responsabilités

• Submitting, tracking, and following up on prior authorization requests.
• Managing inbound and outbound calls with insurance companies to verify requirements, check status, and resolve denials.
• Verifying patient coverage, benefits, and plan requirements prior to scheduling procedures or submitting authorizations.
• Retrieving relevant medical history, clinical notes, and diagnostic reports.
• Acting as primary contact between providers, patients, and payors.

Connaissances

US healthcare accounts

Time management

Attention to detail

HIPAA knowledge

Willing to work night shifts

Outils

EMR/EHR systems

Insurance portals

Description du poste

A Medical Virtual Assistant - Prior Authorization Specialist manages the end-to-end prior authorization process for our healthcare practitioners. You will serve as the primary liaison between healthcare providers, insurance companies, and patients to ensure timely approvals for procedures, medications, diagnostic testing, and specialist referrals. Your work will directly impact patient care access, practice workflow, and revenue cycle efficiency.

TASKS:

• Submitting, tracking, and following up on prior authorization requests.
• Managing inbound and outbound calls with healthcare insurance companies to verify authorization requirements, check status updates, and resolve pending or denied requests.
• Verifying patient healthcare insurance coverage, benefits, and specific plan requirements prior to scheduling procedures or submitting authorizations.
• Retrieving relevant medical history, clinical notes, and diagnostic reports.
• Acting as the primary point of contact between medical providers, patients, and payors.
• Identifying reasons for authorization denials, gathering missing clinical information, and preparing basic appeal packages under the direction of healthcare providers.
• Providing specialized back-office support, including data entry, email management, authorization tracking log maintenance, and record management.
• Strictly adhering to HIPAA regulations and maintaining confidentiality across all patient data, insurance details, and communications.

QUALIFICATIONS:

• Minimum of 6 months to 1 year of prior authorization or healthcare BPO experience handling US healthcare accounts.
• Strong familiarity with insurance portals, EMR/EHR systems, and medical terminology.
• HIPAA Certification is a plus Excellent time management Strong attention to detail Computer savvy Great work attitude and willingness to go the extra mile
• Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: at least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature (Optional) OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 100mb/s contracted

BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 500mb/s contracted

BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell or wired)

RATE AND REWARDS:

Starting rate is $800 (USD) monthly Employment Type: Independent Contractor

• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase
• Permanent Work From Home