Medical Services Specialist | Makati

MedGrocer; Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading healthcare company in the Philippines seeks a Medical Services Specialist to ensure smooth clinic operations. The role involves managing clinic compliance, conducting audits, and delivering training programs. Ideal candidates will have strong communication and organizational skills, and preferably a background in nursing. Work will be onsite in Makati, involving travel for site visits. Competitive perks include health benefits, paid leaves, and performance bonuses.

Benefits

HMO for employees

Paid leaves

Medicine coupons

Opportunities for promotion and performance bonuses

13th month pay

Qualifications

• Excellent communication and organizational skills.
• Proficient in Google Workspace applications.
• Preferably a registered nurse with an active PRC license, but not required.

Responsibilities

• Foster alignment between headquarters, medical staff, and client stakeholders.
• Oversee daily clinic operations to ensure compliance with policies.
• Conduct regular onsite audits to assess clinic performance.
• Develop and deliver training programs for clinic operations.
• Serve as a key point of contact for client concerns.

Skills

Communication skills

Organizational skills

Proficiency in Google Workspace

Education

Bachelor's degree in any field

Job description

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Medical Services Specialist ensures smooth clinic operations by coordinating activities, ensuring compliance, conducting audits, delivering training, and managing client relations to maintain high-quality service delivery.

Why Join MedGrocer?

At MedGrocer, you will gain autonomy through engaging projects like conducting onsite audits and developing training programs to enhance our clinic operations. You will collaborate with a team of medical staff and account stakeholders, directly contributing to our purpose of improving the lives of over one million Filipinos by ensuring high-quality service on our digitally-enabled platform.

Key Responsibilities

• Foster alignment between headquarters, medical staff, and client stakeholders through clear communication and effective issue resolution.
• Oversee daily clinic operations to ensure coordination and compliance with company policies, regulatory standards, and client requirements.
• Conduct regular onsite audits to assess clinic performance, identify process improvements, and ensure adherence to quality standards.
• Develop and deliver training programs to enhance clinic operations and service delivery.
• Serve as a key point of contact for client concerns, questions, and feedback to proactively enhance client satisfaction.
  
  

Perks And Benefits

• HMO for employees
• Paid leaves
• Medicine coupons
• Opportunities for promotion and performance bonuses
• 13th month pay
  
  

Minimum Qualifications

• Bachelor's degree in any field.
• Preferably a registered nurse with an active PRC license, but not required.
• Proficient in Google Workspace applications.
• Excellent communication and organizational skills.
• Must be willing to work onsite in Makati and travel for site visits.