Medical Billing Specialist (Philippines - Remote)

Operationsarmy; Philippines; Remote; PHP 3,063,000 - 4,084,000; Full time

Job summary

Operationsarmy is seeking a detail-oriented Medical Billing Specialist to support revenue cycle operations for a U.S.-based healthcare client.

The role focuses on reducing claim denials, recovering aging claims, and working directly in the client’s billing system. You will manage claim queues, communicate with payers, and ensure timely reimbursement in a fast-paced environment.

Qualifications

• 1–3 years in medical billing or revenue cycle management (RCM).
• Experience with payer portals and billing systems (e.g., Kareo, Athena, AdvancedMD).
• Strong attention to detail and ability to work independently on repetitive tasks.
• Excellent written and verbal English communication, especially with payers.

Responsibilities

• Log into the client’s billing system to review and manage denied or aging claims.
• Identify root causes of denials and submit documentation or corrections.
• Make outbound calls to insurers to check claim status, appeal denials, and resolve issues.
• Escalate recurring denial trends or bottlenecks to the RCM lead.
• Maintain accurate notes of payer interactions and claim activity.
• Assist with additional RCM workflows to support efficient revenue operations.

Skills

Medical billing

Revenue cycle management

Denial management

Payer communications

Attention to detail

Tools

Kareo

Athena

AdvancedMD

Job description

Job Title: Medical Billing Specialist or Revenue Cycle Management (RCM) Specialist

Schedule: Full-time | 45 hours/week | 9:00 AM - 5:00 PM PST

Location: Remote

About the Role

Were seeking a detail-oriented Medical Billing Specialist to support the revenue cycle operations of a U.S.-based healthcare client. This role is primarily focused on reducing claim denials and recovering aging or stale claims. You'll be working directly in the clients billing system, managing claim queues, and communicating with payers to ensure timely and accurate reimbursement. This is an ideal opportunity for someone with experience in medical billing or claims follow-up who thrives in a fast-paced, process-driven environment.

Key Responsibilities

• Log into the clients billing system to review and manage denied or aging claims
• Work claim queues to identify root causes of denials and submit appropriate documentation or corrections
• Make outbound phone calls to insurance payers to check claim statuses, appeal denials, and resolve payment issues
• Escalate recurring denial trends or system/process bottlenecks to the clients RCM lead
• Maintain accurate and detailed notes of all payer interactions and claim activities
• Assist with additional RCM workflows as needed to support clean and efficient revenue operations

Qualifications

• 1-3 years of experience in medical billing, revenue cycle management, or claims follow-up
• Familiarity with payer portals and billing systems (e.g., Kareo, Athena, AdvancedMD, etc.)
• High attention to detail and ability to work independently on repetitive or process-heavy tasks
• Strong written and verbal communication skills in English
• Comfortable speaking with payers over the phone and navigating insurance systems
• Nice to Have Experience with denial management and recovery of aged claims Previous work with U.S.-based healthcare providers Background in a remote RCM role