Master Data Associate or Analyst

Continental Industry; Taguig; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work setup

HMO upon hire

Work life balance

Job summary

Continental Global Business Services Manila Inc. in Manila seeks a data management professional to handle day-to-day master data operations, account changes, and data cleansing in alignment with global standards.

You will work with SAP and other tools to ensure data integrity, support audits, and collaborate with cross-functional teams across regions in a hybrid setup. The role emphasizes accuracy, process improvement ideas, and participation in trainings and CSR activities.

Qualifications

• Four-year degree in Finance, Engineering, IT or related field.
• 0–2 years work experience; fresh graduates welcome.
• Experience in data management is a plus.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Knowledge of SAP is desirable but not mandatory.

Responsibilities

• Handle day-to-day data management activities (account creations, modifications, blocking, deletions, reactivations).
• Execute data cleansing and harmonization requests with required approvals.
• Ensure compliance with policies to maintain data integrity and accuracy.
• Escalate incidents to the analyst or team lead as needed.
• Support data preparation and lightweight loaders for mass updates.

Skills

MS Excel

MS Word

MS PowerPoint

SAP

Communication skills

Organizational skills

Self-starter

Education

Bachelor's degree in Finance/Engineering/IT or related field

Tools

SAP

SSP7

BMC Helix

WinShuttle

ERP systems

Job description

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG. GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center. It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

Job Description

• Responsible for day-to-day operational activities such as account creations, modifications, blocking, deletions, reactivations in accordance with the company's data management work processes and procedures.
• Execute requests from the different stakeholders globally related to data cleansing initiatives/harmonization activities provided the necessary documents, and approvals are in place.
• Strict implementation of Continental policies & procedures to achieve global data integrity and consistency.
• Perform compliances checks on business request to ensure quality and accuracy of results.
• Responsible for the timely and proper escalation of incidents/issues/concerns to the analyst or team lead.
• Provide support in data preparation such as creation of simple loaders, validation to enable mass update of requests.
• Provide support or issues and escalations and assist other team members as requested.
• Support his /her Team Lead to perform assigned internal compliance activities or to support external audit engagement.
• Support additional activities as may assigned by Team Lead.
• Perform activities to deliver green results on agreed KPI's and SLA's. Ensure action plan is in place for those failed items or with challenging results.
• Gather feedback from stakeholders and suggest new KPI's and SLA's to measure, predict and repeat performance of each individual team members.
• Work with the Team Lead to identify root cause of issues, define action plan and work on action plan to avoid similar issues in the future.
• Process stakeholders request with timeliness and quality.
• Identify and propose standardization opportunities, process improvements which will benefit both parties.
• Act as a back up for his /her colleagues process and deliverables.
• Participate, complete training and skills development activities assigned for the year.
• He/She should be cross trained in at least 2 data objects for business continuity purposes.
• Participate in GBS Manila employee initiatives such as town halls, training and events, corporate social responsibility programs, and other activities that increase employee engagement of GBS employees.
• Support implementation of technology-related process improvement opportunities (e.g., new SAP version, SSP7 and BMC Helix ticketing tool, WinShuttle, etc).
• Identify, present and support execution of process improvements ideas and additional activities assigned by Team Lead.
• Participate in center wide initiatives (e.g. CBS culture, Bright Ideas), achieve CBS goals as defined by his /her Team Lead.
• Responsible for executing requests related to projects/harmonization/cleansing activities which may or may not utilize a mass loader.
• Provide support for ongoing transition of activities related to new process migrations and clean up activities (e.g., inactive vendor, customer reports, material harmonization).
• Provide support or inputs in the preparation and updates of master data work instructions and documentations.

Qualifications

• Graduate of any four year course with bachelor's degree holder in Finance, Engineering, IT or any other related courses.
• 0 - 2 years work related experience, fresh graduates who has strong willingness to learn are welcome to apply.
• Experience in maintaining data management is a plus but not required.
• Knowledgeable in MS Office allocations (e.g., excel, word, powerpoint).
• Basic knowledge of ERP systems preferably SAP, desired but not mandatory.
• Experience handling / participating in process improvement initiatives through internship
• 'Self starter and shows potential in delivering results
• Good communication and organizational skills, can easily adapt working with multinational and international team setup.

Additional Information

• Hybrid work setup
• Values-based culture
• HMO upon hire
• Work life balance