Market Response Specialist

London Stock Exchange Group; Taguig; On-site; PHP 550,000 - 730,000; Full time

Job summary

London Stock Exchange Group is seeking a Market Response Specialist to engage prospective clients, qualify inbound and outbound opportunities, and support pipeline generation across assigned markets. You will be the first point of contact, identify business needs, deliver value-based messaging, and connect prospects with the appropriate sales teams to drive revenue growth.

The role requires a highly motivated, customer-focused individual with the ability to manage multiple priorities in a

Qualifications

• Experience in sales development, lead generation, business development, customer service, or a related field.
• Strong verbal and written communication skills in English.
• Ability to build rapport and engage confidently with stakeholders at various organizational levels.
• Strong organizational skills and attention to detail.
• Experience working with CRM platforms such as Salesforce, Salesloft, or similar systems.
• Ability to manage multiple priorities and work effectively in a target-driven environment.
• Proficiency with Microsoft Office applications.
• Experience supporting EMEA markets.
• Experience in B2B sales, financial services, market intelligence, technology, or data solutions.
• Knowledge of sales methodologies and lead qualification frameworks.
• Experience working in a multinational or matrix organization.

Responsibilities

• Manage and respond to inbound sales inquiries in a timely and professional manner.
• Conduct outbound prospecting activities to identify and create new business opportunities.
• Qualify leads based on established criteria and determine sales readiness.
• Engage with key decision-makers to understand business challenges and requirements.
• Schedule meetings and hand off qualified opportunities to Sales Representatives or Account Managers.
• Maintain accurate records of prospect interactions, activities, and opportunity status within CRM systems.
• Collaborate closely with Sales, Marketing, Customer Success, and Product teams to optimize lead generation efforts.
• Meet and exceed individual and team targets related to opportunity creation, pipeline contribution, and conversion rates.
• Follow defined service-level agreements (SLAs) for lead response and follow-up activities.
• Stay informed about industry trends, competitor activity, and company solutions to effectively position offerings.
• Participate in team meetings, coaching sessions, and ongoing training programs.

Skills

Sales development

Lead generation

Business development

Customer service

English communication

Rapport building

Stakeholder engagement

Organizational skills

CRM platforms

Salesforce

Salesloft

Microsoft Office

EMEA markets

B2B sales

Financial services

Market intelligence

Tech/data solutions

Sales methodologies

Multinational organization

Tools

Salesforce

Salesloft

Job description

The Market Response Specialist is responsible for engaging prospective clients, qualifying inbound and outbound opportunities, and supporting pipeline generation activities across assigned markets. The role serves as the first point of contact for potential customers, identifying business needs, delivering value-based messaging, and connecting prospects with the appropriate sales teams to drive revenue growth. The successful candidate will be highly motivated, customer-focused, and skilled at managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Manage and respond to inbound sales inquiries in a timely and professional manner.
• Conduct outbound prospecting activities to identify and create new business opportunities.
• Qualify leads based on established criteria and determine sales readiness.
• Engage with key decision-makers to understand business challenges and requirements.
• Schedule meetings and hand off qualified opportunities to Sales Representatives or Account Managers.
• Maintain accurate records of prospect interactions, activities, and opportunity status within CRM systems.
• Collaborate closely with Sales, Marketing, Customer Success, and Product teams to optimize lead generation efforts.
• Meet and exceed individual and team targets related to opportunity creation, pipeline contribution, and conversion rates.
• Follow defined service-level agreements (SLAs) for lead response and follow-up activities.
• Stay informed about industry trends, competitor activity, and company solutions to effectively position offerings.
• Participate in team meetings, coaching sessions, and ongoing training programs.

Skills and Qualifications

• Experience in sales development, lead generation, business development, customer service, or a related field.
• Strong verbal and written communication skills in English.
• Ability to build rapport and engage confidently with stakeholders at various organizational levels.
• Strong organizational skills and attention to detail.
• Experience working with CRM platforms such as Salesforce, Salesloft, or similar systems.
• Ability to manage multiple priorities and work effectively in a target-driven environment.
• Proficiency with Microsoft Office applications.
• Experience supporting EMEA markets.
• Experience in B2B sales, financial services, market intelligence, technology, or data solutions.
• Knowledge of sales methodologies and lead qualification frameworks.
• Experience working in a multinational or matrix organization.

Career Stage

Senior Associate

About LSEG

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.