Mandarin Information Security Support

J-K Netwok Services; Mandaluyong; Hybrid; PHP 711,000 - 852,000; Full time

Benefits offered by this job

Midyear bonus

13th month pay

HMO for employee & dependents

Meal allowance

Transportation allowance

Rice allowance

Clothing allowance

Life insurance

Productivity incentive

Government benefits

Job summary

J-K Netwok Services in Mandaluyong is hiring a Mandarin Information Security Support to monitor and investigate security events, coordinate incident response, and assist in implementing controls across systems. The role requires bilingual fluency, SOC background, and SIEM/EDR experience.

The position offers a hybrid setup (2 days onsite, 3 days remote) with a shifting schedule and a monthly salary of Php 70,000. Night shifts are possible as part of the rotation.

Qualifications

• Mandarin and English fluency (HSK 5 passer or equivalent) and strong written/spoken skills.
• Bachelor’s degree in IT, Computer Science, Cybersecurity, or related field.
• Experience with SIEM/EDR or security monitoring platforms.
• Knowledge of CrowdStrike, Rapid7, Cisco Umbrella, or Microsoft Security solutions.
• Security certifications such as Security+, CySA+, or equivalent.
• Previous SOC or cybersecurity experience.
• Understanding of networking, OS, and cybersecurity fundamentals.
• Willingness to work on shifting/night shifts.

Responsibilities

• Monitor security alerts and events using SIEM tools.
• Investigate suspicious activities and potential incidents.
• Escalate threats and coordinate with internal teams for resolution.
• Perform vulnerability assessments and support remediation.
• Help implement security controls across systems and networks.
• Maintain endpoint security and threat detection solutions.
• Document investigations and recommendations.
• Support security awareness and compliance initiatives.
• Communicate security information in English and Mandarin.
• Participate in shift-based security operations.

Skills

Mandarin language

English language

Analytical thinking

Problem solving

Education

Bachelor’s degree in IT/CS/Cybersecurity

Tools

SIEM

EDR

CrowdStrike

Rapid7

Cisco Umbrella

Microsoft Security

Job description

COMPANY PROFILE: A global shared services organization provides a wide range of business support solutions across commercial operations, engineering, customer service, quality management, supply chain, enterprise functions, and financial services.

Position: Mandarin Information Security Support

Industry: Shared Services

Location: Mandaluyong City

Schedule: Shifting Schedule

Salary: Php 70, 000

Work Set-up: Hybrid set-up ( 2 days onsite, 3 days work from home)

BENEFITS:

• Guaranteed Midyear Pay and 13th month pay
• Sick leave & Vacation Leave (20 Vacation, 20 Sick (convertible to cash if unused))
• HMO for employees and qualified dependents
• Meal Allowance
• Transportation Allowance
• Rice Allowance
• Clothing Allowance
• Life / Personal Accident Insurance
• Productivity and Perfect Attendance Incentive ; Performance-based Merit Increase
• Business Travel
• Government Mandated Benefits
• The company will discuss Other Benefits

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Mandarin and English. (HSK 5 passer or equivalent conversational fluency)
• Bachelor’s degree in IT, Computer Science, Cybersecurity, or related field
• Experience with SIEM, EDR, or security monitoring platforms
• Knowledge of CrowdStrike, Rapid7, Cisco Umbrella, Microsoft Security solutions, or similar tools
• Security certifications such as Security+, CySA+, or equivalent
• Previous SOC or cybersecurity experience
• Understanding of networking, operating systems, and cybersecurity fundamentals
• Knowledge of security monitoring, threat detection, or incident response
• Strong analytical and problem-solving skills
• Willingness to work on shifting schedules or night shifts

RESPONSIBILITIES OF THE JOB APPLICATION:

• Monitor security alerts and events using security monitoring and SIEM tools.
• Investigate suspicious activities and potential cybersecurity incidents.
• Escalate security threats and coordinate with internal teams for resolution.
• Perform vulnerability assessments and support remediation activities.
• Assist in implementing security controls and best practices across systems and networks.
• Help maintain endpoint security and threat detection solutions.
• Document incident investigations, findings, and recommendations.
• Support cybersecurity awareness activities and security compliance initiatives.
• Communicate security-related information in both English and Mandarin.
• Participate in shift-based security operations as required

RECRUITMENT PROCESS

• Paper Screening
• Initial Interview
• Virtual Language assessment by the IT Manager in Fuzhou
• Final Interview
• Job offer