Mandarin Information Cybersecurity Support

J-K Netwok Services; Mandaluyong; Hybrid; PHP 625,000 - 937,000; Full time

Benefits offered by this job

Guaranteed Midyear Pay

13th month pay

HMO for employees and dependents

Meal Allowance

Transportation Allowance

Rice Allowance

Clothing Allowance

Life / Personal Accident Insurance

Productivity incentive

Merit Increase

Business Travel

Government Mandated Benefits

Job summary

J-K Netwok Services in Mandaluyong City, Philippines, seeks a Mandarin Information Cybersecurity Support to monitor security events and coordinate remediation in a hybrid schedule (2 days onsite, 3 days work from home). The role entails bilingual incident handling in Mandarin and English, and night-shift readiness.

Open to Filipinos and Filipino-Chinese with Mandarin fluency, a IT/Cybersecurity degree, and experience with SIEM/EDR and tools like CrowdStrike, Rapid7, and Microsoft Security.

Qualifications

• Open to Filipino and Filipino-Chinese; Mandarin and English fluency required.
• Bachelor’s degree in IT, Cybersecurity, or related field.
• Experience with SIEM/EDR and security monitoring tools.
• Security certifications such as Security+, CySA+ desirable.

Responsibilities

• Monitor security alerts and events using SIEM/EDR tools.
• Investigate suspicious activities and potential incidents.
• Escalate threats and coordinate resolution with internal teams.
• Perform vulnerability assessments and support remediation.
• Maintain endpoint security and threat detection solutions.
• Document investigations and provide recommendations.
• Communicate security-related information in English and Mandarin.

Skills

Mandarin fluency

Analytical thinking

Night shift availability

Team collaboration

Education

Bachelor's degree in IT / Cybersecurity

Tools

SIEM/EDR platforms

CrowdStrike

Rapid7

Cisco Umbrella

Microsoft Security

Security+ / CySA+

Job description

COMPANY PROFILE: A global shared services organization provides a wide range of business support solutions across commercial operations, engineering, customer service, quality management, supply chain, enterprise functions, and financial services.

Position: Mandarin Information Cybersecurity Support
Industry: Shared Services
Location: Mandaluyong City
Schedule: Shifting Schedule
Salary: Php 70, 000
Work Set-up: Hybrid set-up ( 2 days onsite, 3 days work from home)

BENEFITS:

• Guaranteed Midyear Pay and 13th month pay
• Sick leave & Vacation Leave (20 Vacation, 20 Sick (convertible to cash if unused))
• HMO for employees and qualified dependents
• Meal Allowance
• Transportation Allowance
• Rice Allowance
• Clothing Allowance
• Life / Personal Accident Insurance
• Productivity and Perfect Attendance Incentive ; Performance-based Merit Increase
• Business Travel
• Government Mandated Benefits
• The company will discuss Other Benefits

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Mandarin and English. (HSK 5 passer or equivalent conversational fluency)
• Bachelor’s degree in IT, Computer Science, Cybersecurity, or related field
• Experience with SIEM, EDR, or security monitoring platforms
• Knowledge of CrowdStrike, Rapid7, Cisco Umbrella, Microsoft Security solutions, or similar tools
• Security certifications such as Security+, CySA+, or equivalent
• Previous SOC or cybersecurity experience
• Understanding of networking, operating systems, and cybersecurity fundamentals
• Knowledge of security monitoring, threat detection, or incident response
• Strong analytical and problem-solving skills
• Willingness to work on shifting schedules or night shifts

RESPONSIBILITIES OF THE JOB APPLICATION:

• Monitor security alerts and events using security monitoring and SIEM tools.
• Investigate suspicious activities and potential cybersecurity incidents.
• Escalate security threats and coordinate with internal teams for resolution.
• Perform vulnerability assessments and support remediation activities.
• Assist in implementing security controls and best practices across systems and networks.
• Help maintain endpoint security and threat detection solutions.
• Document incident investigations, findings, and recommendations.
• Support cybersecurity awareness activities and security compliance initiatives.
• Communicate security-related information in both English and Mandarin.
• Participate in shift-based security operations as required

RECRUITMENT PROCESS

• Paper Screening
• Initial Interview
• Virtual Language assessment by the IT Manager in Fuzhou
• Final Interview
• Job offer