Manager, People Systems & Analytics

Delivery Hero; Taguig; Sur place; PHP 1 800 000 - 2 600 000; Plein temps

Résumé du poste

Delivery Hero seeks a Regional People Systems lead to own Workday configuration and data governance for the Philippines/Metro Manila region. You will partner with HR, Payroll, and Shared Services to ensure data integrity, testing, and successful system enhancements.

You will manage UAT, gather requirements, and support integrations while maintaining documentation and training materials for end users. This is a senior, cross-functional role within People & Culture.

Qualifications

• Minimum 6 years of experience with HRIS systems, including Workday.
• 2+ years in a managerial role; seniority possible for more experienced candidates.
• Proven Workday configuration, testing, and administration expertise.
• Strong understanding of core HR processes, org structures, and HR data governance.
• Experience with UAT, requirements gathering, and system upgrades/implementations.
• Familiarity with system integrations (Workday to other tools) and data loading with EIB.

Responsabilités

• Act as the regional Workday owner for the brand, ensuring configuration accuracy and user adoption.
• Support implementations, enhancements, testing, data governance, and day-to-day operations with HR and payroll teams.
• Assist in Workday upgrades and new modules; participate in project planning with stakeholders.
• Lead data checks, alignment with payroll, and generate basic reports.
• Provide first-level user support; maintain process docs, SOPs, and training materials.
• Document local HR processes and keep process maps up to date for training.

Connaissances

UAT coordination

Requirements gathering

Stakeholder engagement

HR data management

Documentation

Outils

Workday HRIS

EIB data loading

Description du poste

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As the Regional People Systems (RPS) – Workday for your brand, you are the functional owner of Workday within the local People & Culture organization. You ensure accurate system configuration, data integrity, process compliance, and user adoption by partnering closely

You act as the primary Workday point of contact for the brand, supporting implementations, enhancements, testing, data governance, and day-to-day functional operations with HR, People Operations, Shared Services, Payroll, and Global P-Tech.

Responsibilities

Project Support

Assist in the implementation of system upgrades and new modules within the Workday platform.

Participate in project meetings and contribute to project planning and execution by aligning with Stakeholders on gathering project related data.

work on integration and migration projects as required with p-tech team

Testing

Assist in system updates, new features, and minor enhancements.

Support requirement gathering by coordinating with HR and People Operations.

Participate in User Acceptance Testing (UAT) and validate business scenarios.

Track and report testing results and follow up on defects.

Data Management

Perform regular data checks to ensure employee and organizational data is accurate.

Support data clean-up activities and corrections when needed.

Maintain alignment between Workday data and payroll inputs.

Generate basic reports and validate outputs.

User Support

Provide first-level functional support to HR, managers, and employees.

Troubleshoot common issues related to business processes and transactions.

Work with Shared Services to resolve operational queries.

Guide users on correct process steps and system usage.

Documentation

Maintain process documents, job aids, and standard operating procedures.

Update documentation when processes change.

Support the preparation of training materials for end users.

Process Mapping

Assist in documenting local HR processes aligned with Workday workflows.

Keep process maps up to date for reference and training purposes.

Qualifications

Minimum 6 years of experience, with at least 2 years in a manager role. Candidates with more experience will be considered as Senior Manager.

Prior experience within IT services, management consulting, or professional services firms is preferred.

Proven experience working with Workday HRIS system configuration, testing, and administration.

Strong understanding of core HR business processes, organizational structures, and HR data management.

Experience with User Acceptance Testing (UAT), requirements gathering, and system implementation/upgrades.

Solid knowledge of data governance, data audits, and bulk data loading using EIB files.

Familiarity with system integrations (e.g., Workday to SmartRecruiters, SAP/Concur, Slack, and Payroll systems).

Ability to create and maintain functional documentation, standard operating procedures, and training materials.

Strong cross-functional collaboration and communication skills to interface effectively with People Operations, IT, Payroll, and Global teams.